They did exactly the same to me on March 4 2009. They just cleared over $20, 000.00 from my accounts, I woke up that morning and was shaking - I almost went crazy. They claimed they have the right to do that because I have a line of credit with them. That line of credit was paid three times(required payments) in prior month. The money cleared my account but they claimed they did not see it. This is worst than stealing. I fought all the way to the Federal Reserve, nothing happened.
The president needs to look into these Banks. They are so ruthless. If you ever make a mistake with your account, they will let you pay for it.
The manager in my branch returned some of these nonsense - NSF - No Sufficient Fund and he was "fired" by the Bank. Like someone said, they pay money that will drop your balance first; while you had already deposited money to cover the rest of your bills. The Bank will not clear your deposit. They put your account into negative knowing full well that you have a deposit pending. Without exaggeration, SunTrust Bank took NSF fees on my account 13 times in a 24 hour period. They kept paying themselves, claimed that I had NSF and they did it 13 times! Absolutely thay have no conscience.
I also wish they go under. Unfortunately, they will be taken over by another Wolf. All these Banks are the same. The CONGRESS / PRESIDENT have to intervene.