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1.1 1033 Reviews

Motel 6 Complaints Summary

33 Resolved
999 Unresolved
Our verdict: If considering services from Motel 6 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Motel 6 reviews & complaints 1033

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Newest Motel 6 reviews & complaints

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8:54 pm EST

Motel 6 room guarantee worthless

Reserved a Motel 6 room online days ahead, guaranteed it with a credit card, received confirmation via e-mail.

Arrived at 8 p.m. and was told they did not have any rooms.

The online reservation site informs clients can be charged for guaranteed reservations unless cancelled by 6 p.m. I did not cancel, instead driving 14 hours in bad conditions to use the room I assumed I would be charged for.

The clerk's only explanation was: "Lots of people want rooms today."

I am handicapped and had requested a ground-floor, non-smoking room with walk-in shower. She said "because of the weather, all the ground-floor rooms were gone by 3 this afternoon."

Although I have never had a problem with a Motel 6 meeting my needs, I do realize they state they may not be able to comply with special requests. But I at least expect them to have some kind of room when it is �guaranteed.�

Only after threatening to sleep with my service dog in the lobby, did the clerk finally say she'd find me a room, after which, she told a apparent walk-in in the process of registering that they did not have a room after all.

Despite the 8 p.m. hour, housekeeping hadn't gotten to the room yet. The room was smoking and second-floor with an outdoor staircase.

I wonder if Motel 6 (or at least this one) is double-selling rooms, i.e. peddling reserved rooms after the cancellation deadline in hopes the person who is still financially responsible for the room will not be able to get there.

The only bright spot was a housekeeping employee (Gary), who saw me struggling with my suitcase and cane on the stairs and was quick to insist on helping me.

I usually stay at Motel 6 when I travel, and I know enough not to expect the Ritz. But I do expect to be treated honestly.

Before I use Motel 6 again, I would like them to convince me "guaranteed reservations" is not a joke.

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smilowell
, US
Feb 15, 2013 4:02 am EST

You need to read the website information more carefully. If you did, you would see that your guarantee is only until 6:00pm. Unless you call and request a late check-in, they can cancel your reservation, and rent the room, especially if there is a special event, or they are very busy. Since they told you that, "a lot of people want rooms, " it sounds like they were busy.

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5:10 am EST
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Motel 6 dog bite

on 05/10/10 i was a guest at the motel 6 in evans colorado and was walking toward my room when a man who worked for the motel as maintenace aproached me with a very large bulldog.as he was aprochjng i asked him if his dog would bite and he replied that the dog wouldnt bite so i continued in my direction. when they were within a few feet of me i kinda paused and squated down so that i wouldnt seem like any kind of threat to the dog.when they got within the dogs leash distance
the dog londged at me and bit me on the throat.i went straight to my room so that i could look in the mirror to see how bad my injury was.i was bleeding quite a bit from puncture wounds that were left behind from the bite. blood began to soak my shirt and chest.at that time it occured to me that i had better ask the owners of the dog if it had all its shots.i went to the front desk and spoke with the manager who is the girl freind and co-owner of the dog.i informed her that i had been bitten by their dog and she told me that she thought it was best if i left the property and if i didnt that she would call police and have me removed. i told her to call an ambulance also.the police were called as was the ambulance and i was told by police that the owner who was on the property wanted me to leave.i was treated for my wounds at the greeley hospital.i have tried many times to speak with the owner and he has hung up on me

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employee@motel6
Miles City, US
Apr 14, 2011 10:21 pm EDT

you should contact corporate motel 6 1-800-4-motel6

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9:53 pm EDT
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Motel 6 nasty rooms

I spent the night at this motel/hotel in Jackson, Ms on 9-27-10.I went to take a shower and found the bathtub to be black from not being cleaned properly.I was staying with my son and daughter in law and 2 grand babies.We had seperate rooms.my room had the above stuff as well as what appeared to be pubic hair on the blanket, yuck.The other room had the 2 matteress that were torn and very nasty looking.I also found what looked like Mold in my room in the bathroom area as well.I have emailed these folks, but have gotten no response from them.

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THIS NAME IS NOT ALREADY FREAKING TAKEN
Yuma, US
Apr 14, 2013 3:34 pm EDT

Did I mark that as negative? Sorry, my mistake.

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THIS NAME IS NOT ALREADY FREAKING TAKEN
Yuma, US
Apr 14, 2013 3:33 pm EDT

That's terrible. Be sure to give them a bad review on multiple sites. It sounds like they do a poor job of cleaning.

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11:35 am EDT
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Motel 6 cleanliness of room

When first walking in the room the smell was not pleasant. it was musty. I looked on the floor when I saw a dead roach.. o.k now im concerned. I look in the bathroom to see a roach running around. OMG. what is going on? This is Motel 6 that we all see advertised on T.V to be nice and clean and comfortable. Not this one.
I see this red stain running from the shower curtains. I was getting sick not to mention Mad.. we just paid a great amount of $ for this place.
the floors looked unvaccumed. The bedding was awful. old smelly, with cigarrett hole on it. Who is in charge of cleaning this place?please
It was around 11pm. We where just so tired exhausted. All we wanted was rest, not to be on the look out for bugs and things.
Thank God we had our own towels. and pillows. and blankets we just threw over the bed. What a shame.
Not to mention, no military Discount... WHAT! what up with that?!
who are theses people?

Motel 6.. false advertizment shame on you!

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Update by joElizabeth
Sep 17, 2010 11:41 am EDT

I hear You! same thing happen to us. everthing you mentioned.
in punta gorda, fl. we was on our way to a wedding and needed a place to change, ahhh... not in this life time. we demanded our money back with a fight. they weren't too happy.. Ohhh well, Too bad. keep your house clean if you want visitors is what I say... Good luck. You should have asked for your money back...

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5:44 am EDT
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Motel 6 did not get what I paid for

I was travelling back from central kansas to middle tennessee on the night of may 12, 2010 and it began storming so I decided to spend the night in lawrence, ks. I checked in around midnight and was given room 111. When I got to my room there was a lot of noise in the room above me. I had to go get some toiletries so I left for an hour. I came back and there was still noise above me. I tried to sleep but it was extremely loud, not just a bump or two but it sounded like there was fighting or remodeling going on above me. I called the front desk, and the attendant told me that he had been having problems with them all night.

At about 2am I called back and asked to be moved to another room aftet the noise did not abate at all. The attendant said he could not move me, but he would make them be quiet. The people above me then began intentionally banging on their floor. At 3:30am I had enough and decided to go somewhere else. I packed my bags and went to the front desk to check out and get my money back. He then said he would prepare a room somewhere else for me. I told him that I wanted a refund. He refused. When I went to leave he said he could do $10 off the room. I did not find that acceptable, I wanted a refund because I paid for a room to sleep in, which they did not provide. It was impossible for any person to sleep in that room with a party going on upstairs. The attendant told me that they had rented adjoining rooms above me to have a party. But he still placed me in a room below theirs when I checked in.

When I was loading my car two police cars pulled into the hotel. I am guessing either the attendant or another guest called the police on the party above me.

Here is a copy of the letter I received via email in response:

May 16, 2010 report: 864305

Mr. Wesley carter
Xxx xxxx xxxx xxxxxx
Mxxxxxxx, tn xxxxx

Dear mr. Carter:

We appreciate your comments regarding your experience at our
Motel 6 property in lawrence, kansas, which is a franchised
Location. The experience you have shared concerns us deeply,
As we are committed to providing legendary service to our guests.
We strive to adhere to a high standard of quality and service
Throughout all of our properties nationwide. Your feedback is
Beneficial and will serve to aid us in our efforts as we continue to
Improve and monitor our services.

Please accept my sincere apologies for the disturbance you
Encountered. We offer our guests a comfortable place to stay
And we do request that guests remain reasonably quiet. Our staff
Is trained to take appropriate corrective action to ensure we
Maintain a comfortable environment for our guests.
Unfortunately, this did not happen in this instance and I regret you
Had to endure the situation. A copy of your comments and of our
Records will be forwarded to the regional management team. I
Can assure you that bringing this to our attention will cause
Retraining, if necessary, as well as serious corrective measures if
Warranted.

Thank you again for sharing your experience and for allowing us
The opportunity to ensure that your next visit will be a positive and
Pleasant one.

Sincerely,
Jacqueline lafayette
Guest relations specialist

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toby engle
Midland, US
Nov 29, 2009 12:09 pm EST

IT STARTED WHEN WE CHECKED IN NO TOWELS, ROOM WAS NOT CLEANED, BUT THE MAIN COMPLAINT IS THAT WOULD NOT LET MY WIFE & MY SELF HAVE NO COFFE TILL 7:00 AM AND IT WAS 6:55AM OUR ROOM WAS AT THE END & ON 3 FLOOR THAY SAID THAT WAS THE ONLY FOOR LEFT BUT THERE WAS ONLY A FEW CARS IN THE PARKING LOT!

I REALLY THINK IT WAS A RACIAL THING IF I COULD DO MORE I WOULD

I WOULD LIKE MOTEL 6 TO CALL ME ON THIS
TOBY ENGLE

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pam
,
Jul 22, 2008 6:35 pm EDT

Poor service, no towels for 4 people, no parking, no toilet paper, only one working light, NO BIBLE, a broken dryer, left after only 3 days because of this terrible service. TERRIBLE! I have never had such an experience in all the twenty years we have traveled.
I will never go back to a Motel 6, EVER. A little advice, South Padre Island Motel 6 is horrible...

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Belbail
Knightdale, US
Apr 19, 2015 9:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On April 17th 2015 I checked into the Motel 6 in Capital Heights MD. The staff was very arrogant and foreign as usual. I was given no attention and the owner pushed me off on another employee. I paid $83.24 for a single room with smoking privileges. The room itself was clean and clear of any smells. The problem in the room was that the corner furniture was loose and falling over. I got there early enough to see my neighbors come in. While doing my people watching, I noticed and young female who made more than 10 trips from her room to somewhere on my left. These quick trips were reminiscent of drug traffic. Not really overly concerned, I went about my business. Took a shower and since I had to check out very early, I laid down to sleep. That is when the drunks began to argue outside my window. I could not open the window because it was nailed shut. I should have been gone then. As the above party said. The beating and banging above my head and got increasingly louder. I tried to sleep but I began to worry about my $30, 000 car and the things inside which were of considerate value. I could not sleep. I packed and went to the office. This hotel was one that catered to welfare vouchers and the negativity attached to it. For what I paid then I could have added another $20.00 and found a Holiday Inn. I turned in my key and told the employee why I was leaving. He made no offer to refund my money. I will never use 6 Motel ever again What I was charged as a single person is less than I paid for 2 at the Hammonds Mills, WV. Not being expensive should not always mean CHEAP. I KNOW WE ALL WANT THE American DREAM BUT NOT PERSONS WHO HAVE NO VALUE OTHER THAT TO TAKE ADVANTAGE. Third world cultures do not value things the same as law abiding citizens. If they see where they can cheat someone, they d. because they come from countries where they have to hustle real hard to get what we take for granted. Maybe Motel 6 should make some things mandatory for franchisees so that the good name of Motel 6 will be lifted. I intend to send information to all the hotel web sites. So for $83.24 you now have my undivided attention and I will make sure that I tell my story wherever someone will listen, until all your businesses will be forced to deal with nothing but Social Services. Tomorrow, Hotels.com and Hotwire. Tomorrow, the world. The next day Facebook and Twitter. I want to see if you enjoy economic suicide.

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THIS NAME IS NOT ALREADY FREAKING TAKEN
Yuma, US
Apr 14, 2013 3:29 pm EDT

It seems to me you are making a mountain out of a molehill here. Why can't you just wait 5 minutes for coffee? What's the big deal? Why do you automatically jump to the conclusion this was race driven? They might put you in that room cause it's easier for them. that's all. Think about that

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joe
,
Jul 22, 2008 8:20 pm EDT

After 20 years, you are supposed to have enough money not to have to stay here.

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10:20 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Motel 6 - refused to rent - no reason given

I stayed at this Motel 6 location for a week, and for the most part was satisfied. There was an issue with housekeeping- when they cleaned the room they just changed the sheets and mopped. They just set towels and toilet paper on the bed as well as a huge plastic bag. When I called to ask if they were finished, they said yeah- and we put stuff in there for...

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11:15 pm EST
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Motel 6 retailation, harassment, hostile work enviroment, discrimanation

To: all present or past employees of accor hotel, motel 6, studio 6 or red roof inn.

I am looking into starting a class action against accor hotels, motel 6.

I was a manager and I am now waiting for the eeoc to finish up there federal investigators duties on a charge of retailation, harassment, hostile work enviroment and discrimination.

Please email me at [protected]@aol.com

Tell me your whole story, what property number, any and all info so I can put a log together.

Thanks...

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3:20 pm EDT
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Motel 6 they treat you like trash

I checked into the hotel, and the room heater did not work. I then, called the front desk to have them send a maintance man. They sent him to the wrong room, and after freezing for 45 minutes, I then called the front desk, and they informed me they sent him to the wrong room. After he finally arrived a hour later, he said that they were going to replace the whole unit. I have currently been waiting for 2.5 hours, and nothing still has not been done.
I called the front desk, and the hotel clerk hung up on me.

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CustomerServiceDept
Iowa City, US
Oct 26, 2009 7:18 pm EDT

I dont think they just hang up on you for no reason.

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2:40 pm EDT
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Motel 6 stay away

If any of you veterans out there are planning on visiting Seaside, Oregon for Veterans Day, the Motel 6 there is a pretty nice place to stay, it's economical and you can bring your pet.

But my wife and I were barred from ever staying there without any reason given. It may have been the manager is an anti-war guy and didn't like my Viet Nam Veteran license plate holder.

If you do stay there, I would really appreciate it if you would ask them about that and let me know.

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CustomerServiceDept
Iowa City, US
Oct 05, 2009 3:27 pm EDT

You do not get banned for no reason. What did they tell you?

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11:56 pm EDT
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Motel 6 unsafe

My name is Janet Robinson, my daughter and I stayed at the Motel 6 stated above. It was a frightening experience to the point where we called the police. At 3:30 in the morning the phone rang. The caller was lude and explicit about what he was going to do to us. He knew what we looked like and even when we walked our dog. This went on until 6 am. I called the front desk as earlier that day I had seen a security guard. I lodged my complaint and asked for security to come help us. The desk clerk refused, saying that I should just unplug the phone. I told her that was not possible as I have a sick sister at home. The obscene caller said he was in room 159, we were in room 156. When I told the front desk this the female clerk told me that was impossible as there was no one in that rom nor any rooms on our side. When the police came he knocked on room 159, there was a couple in that room and there was also a couple in a room right next to them who oddly vacated immediately as soon as the police car was out of sight. My daughter and I spent the night in total terror with the constant phone calls which were very threatening. Upon packing to leave we were terrified as we knew this person knew us yet we didn't know what he looked like. I have a complaint # 841945. I was told to speak to Linda the motel manager yet when I called she was not on the property. Aside from this there were holes in the wall with duct tape over them. Why have a security guard on sight when he won't come to help? No one should have to go through what we went through and not one person who worked at the motel showed an ounce of concern or care. My daughter still has not gotten over the ordeal, neither have I. It was like living in a horror movie. And we had to pay from 9/19/09 to 9/22/09 to be put through this. I hope this matter gets resolved as I am so very tempted to call an attorney for neglegence on the part of Motel 6 #0123. Respectfully, Janet Robinson

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pinkflowers
, US
Sep 25, 2009 10:18 pm EDT

Wow. It sure sounds like a traumatic experience. It was strange that the motel did not send security. What kind of establishment does that.

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1:19 am EDT
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Motel 6 money hungry

I drive a truck cross country and broke down on 08/16/09 and the company put the wife, dog and I up in a motel6 affiliate called studio 6 in garland, texas.I'm being reimbursed for the room but still my company is getting screwed. first it has a 49.00 plus 10.00 for the extra person and a 10.00 fee for the dog. Then because I had to pay cash they charge 25.00 refundable deposit.No big deal we are not going to tear anything up. The 10.00 fee for the dog is non refundable even though the dog is well trained. I am only 100 miles from home but did not want to drive there for our truck might not take too long to fix. So my daughter and her 4 kids (6 and under) came down to see us and spend the day. They were tired at the end of the day and had an air mattress with them, so we just blew up the air mattress and was going to have the kids sleep on that. The price said 10.00 per adult and 3.00 for each child so I tried to do the right thing and go to the office and explain that the kids were going to stay the night and offered to pay the extra 22.00 and was refused, they would have to rent an extra room or leave. My room was 60.00 plus tax with a dog fee. Their room(since they had us by the cahunas), was 79.00 plus tax without a dog and of course the 25.00 refundable deposit because it was paid with cash. I think the is shoddy business practices and will not spend another night here, I have already paid for tonight so I will stay, but don't care how many days the truck is broke down, I won't be back. Tom Boadette may leave a light on for you but it will cost you, BEWARE AMERICA. RON WEST ROOM 160

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dlakers
Davenport, US
Aug 18, 2009 5:57 pm EDT

I believe it is a matter of the fire code. Regardless if they are kids or not you can not have that many people in one room.

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9:42 pm EDT
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Motel 6 rude staff/security/poor up-keep

This place is a zoo, children running around with no supervision, rude staff, and property that looks like a third world country. And when you BUY there internet card you are continously kicked off line.
And do not expect anything to get repared in your room, because english is not an opion.
I plan not to stay at another as long as I live.

M. Evans

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11:57 am EDT
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Motel 6 poor service, attempted ripoff, dirty rooms

1. Billing-initially billed for full duration of stay ($342.67), stayed two nights at quoted rate of $59.99 (7/2/09) and $62.99 (7/3/09). Refunded $204.93 for unused nights on 7/4/09 upon checkout. Received call from Mike Ysassi on 7/4/09 requesting additional approx. $74 due to their help desk stating that we'd been refunded "too much". Called Mike on 7/5/09, then corporate customer relations, verified $204.93 was correct refund amount, and that this amount had been refunded *and* no further transactions would be forthcoming for this stay.
2. Reported following complaints:
a. Poor condition of motel
b. Poor attitude/rudeness of employees, including Mike leaving the phone off the hook for over 4 hours, blocking incoming calls.
c. Multiple problems with nonfunctional keycards, leading to custodian ("Leroy") giving us the master keycard at one point.
d. Poor cleanliness (trash in room that was never removed, existed prior to check-in; bad smell/odors in room and common areas; strong scent of marijuana in hallways.
e. Loud noise unaddressed on night of 7/2/09, lasting into the early morning of 7/3/09.

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Motel 6 nasty loud stinky beds broke exc...

My family and I went to a wedding in tulsa 3-13-09 to 3-15-09 and it was an awful experience the rooms had bugars on the walls the bed was broken they stunk the carpets were nasty we had prank callers all through the night there were partys all night it was an expreience I will never forget. I went to the manager and complained do you think they cared... not... we had to leave the hotel and go to another one we went to a super 8 it was like walking into a mansion I am so discusted I will never go to another motel 6 again and ask everyone that reads this to do the same

sighned concernd for my health

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williedont
houston, US
Apr 17, 2012 7:03 pm EDT

they are nasty and lazy, they dot clean the rooms.

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Motel 6 dirty rooms dirty neddles

To whom it may concern,

I work out of town alot and was told to stay at motel 6 in florance sc. When I arived there, I took a shower, went to eat dinner and came back to my room. I went to pull the covers back and something fell on the floor. It startle me, I had steped on this object. Come to find out it was a used neddle with blood still in the neddle. I called the front desk, I wanted the manger to see it for them self. I was told they would give me a free night stay. I called the police and took them 2 hrs. To arive there. I wanted to get the neddle checked out for hiv. I was told all they could do was to despose it. Well here I sit 2 years later, no attorney in south carolina will take my case. I feel south carolina has a buddy buddy system in place. P. S. Whats wrong with the system...

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THIS NAME IS NOT ALREADY FREAKING TAKEN
Yuma, US
Apr 14, 2013 3:31 pm EDT

If you can sit and type your complaint two years later, it's obvious no harm came to you. So tell me, what's the big deal then? The police dealt with it and nobody got hurt. Case closed.

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7:38 am EST
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Motel 6 money hungry

I had work check that came late to me in mail. I couldn't get it cashed, so I ask a friend to loan me some money until I got check cash. He could not any cash today, it would be tomorrow. I said ok. Called down to the front desk an told it would be first thing in the morning when I would be able to you. This so called manager(Third Eyed ###)said I had to get out until morning. So had to get the money hungry ###er his money right a way, so I did. These black hearted third world illegal ###s, just care money. On our money it says "In God We Trust" not "In Goat We Trust". Get the ### out of our country.

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ithinkican
Austin, US
Mar 03, 2010 10:13 pm EST

It sucks, but that is simply how it works. The manager doesn't know if you are one of those people who promise to pay and then don't. A motel is a business, and is run as a business. It is your responsibility to pay for the service- not their responsibility to give you a break because of poor planning on your part.

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1:26 pm EST
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Motel 6 a bunch of thieves

I been staying at the motel for awhile. I pay a pretty good amount of to stay at this motel. Until new owners took over, saying that I can not have any company. Its franchise owned. They over charge people that want stay at a good place like motel 6. Since i've been here at the motel, i've had money and jewelry stolen from me. And in a result of that nothing was done about it. These aren't your regular americans neither. These people are thieves, they go into your room when you're out for dinner an take they can. When you could into your room an see somethings not right like things are missing. You go up to the lobby or front an tell them in plain english that some of your belonging are missing, what they say is we don't understand or schrug there sholders. So take a swift kick the #, cause the cops are unable to do anything about it. There are no cameras on site. Cause the owner is to lazy to put them up. Sorry people beware. And god bless.

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employee@motel6
Miles City, US
Apr 14, 2011 10:35 pm EDT

I SUGGEST YOU CONTACT CORPORATE MOTEL 6 @ 1-800-4-MOTEL6.

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9:34 pm EST
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Motel 6 policy

This it! I have used my credit card for my children using rooms from Mi clear to Ca. Most had information and took it by phone from me should the kids be short on cash! This Motel refused to take the card by phone, When I called them they said if I reserved a room with my credit card, I could do that. But they still would have to see my card. Well, you know your cards are checked out and you have your information on the back. Thnka alot motel 6, we have decent collage kids in route to college and I am the proud nana who will help them? No thanks to you! I hope your corp. office see's this!

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Helen Jones
Leeds, GB
Feb 23, 2009 1:07 pm EST

Your college-age children will not suddenly turn on you for not being able to book a hotel room, at their age, the age I AM AT, being able to pay for their own cheap hotel isn't going to be the end of the world.

These kids are obviously old enough to fend for themselves, as opposed to your credit card information being stolen because you gave it over the phone.

So perhaps you would have been the outstanding "nana"[a word I beg you to never use again] you strive to be for the more then capable family members, but did you consider there where security problems being taken into consideration by this hotel? Obviously. not.

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3:45 pm EDT

Motel 6 manager and house keeper

I honestly do not want to be a bother. I just wanted to inform you that we will be checking out of your hotel and will not ever be a guest at any motel 6 again. I have been asking politely for towels, tissue, and clean sheets for two days. I did not receive them. I saw a lady outside changing the garbage and ask her if I could please get them. She then insisted to bring the house keeper to my room. The house keeper began rolling her head raising he voice at me saying that we never ask to have our room serviced when I personally told her that we needed these items. I have had all I can take for the treatment my family and I receive here so I RECORDED THE CONVERSATION ON MY PHONE. The manager insisted on telling me that I HAVE NO COMMON SENSE, WAS TRYING TO BE A PROBLEM, WAS TRYING TO GET SOMETHING FOR FREE, AND THAT I AM A LIAR! I am in my right mind to take this recording to my lawyer and file a suit for discrimination being that I was just personally attacked by two of your employees just because I ask for clean towels, sheets, and toilet tissue. I very seriously doubt that anyone will take the time correct the behavior of your employees and how the guest are being treated, but if anyone ever decides to, the name of the Manager who made these comments to me is FRANCINE WALTON. We will be finishing our summer out at another hotel where is may cost more, but I'm willing to pay to be treated like a guest. I am disgusted that I have already put out all the money to stay here for nearly two months and I wish you the best of luck trying to keep this place up and running.

Sincerely,
Donna Smith.

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employee@motel6
Miles City, US
Apr 17, 2011 3:08 am EDT

DONNA,
I AM SO SORRY TO HEAR ABOUT YOUR EXPERIENCE I JUST WISH PEOPLE WOULD REALIZE NOT ALL PEOPLE ARE THE SAME AND THE TREATMENT YOU HAVE RECIEVED IS UNACCEPTABLE NOT TO MENTION PLAIN RUDE . OUR GUESTS ARE THE REASON WE ARE HERE PERIOD SO GUESTS SHOULD BE TREATED JUST LIKE THAT ... A GUEST ! PLEASE DONT SHY AWAY FROM MOTEL 6 JUST FROM THIS ONE BAD EXPERIENCE PLEASE ALLOW US (STAFF)WHO FEEL THE WAY I EXPLAINED ABOVE TO SHOW YOU WHAT MOTEL 6 WE WILL LEAVE THE LIGHT ON FOR YOU ACTUALLY MEANS.

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employee@motel6
Miles City, US
Apr 14, 2011 10:47 pm EDT

MAM DID YOU CONTACT CORPORATE MOTEL 6 @ 1-800-4-MOTEL6. I HOPE YOU CAN GET THIS ISSUE RESLOVED.

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5:38 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Motel 6 - dirty and disgusting rooms!

When we checked in, and arrived at our room, we noticed that the bathroom was still dirty. When we pulled back the covers, there were pubic hairs on the bed sheets, and feces on the blanket. I called the office, and we were moved to another room, which was no better in cleanliness. I would never stay at another Motel 6 again. DISGUSTING!

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