CB Hotels and Accommodations Motel 6 refused to rent - no reason given
Motel 6

Motel 6 review: refused to rent - no reason given 4

Author of the review
10:20 pm EST
Review updated:
The complaint has been investigated and resolved to the customer’s satisfaction.
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I stayed at this Motel 6 location for a week, and for the most part was satisfied. There was an issue with housekeeping- when they cleaned the room they just changed the sheets and mopped. They just set towels and toilet paper on the bed as well as a huge plastic bag. When I called to ask if they were finished, they said yeah- and we put stuff in there for you to clean. It was a bit frustrating that they didn't take out the trash- just left it. Whatever though- I can take out trash myself.

After a week of renting they said I was now on their "do not rent" list. I asked why, and was not given an answer. I understand a motel can refuse service for any reason, but I find it unprofessional to refuse to rent without giving an explanation. If I did something wrong, I would like to correct it so I don't have a problem at the next place I go to.

FYI- I have stayed at a number of Motel 6 locations across the country and have never had an issue.


The complaint has been investigated and resolved to the customer’s satisfaction.

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, US
Feb 15, 2013 4:18 am EST

Unless they put you on the national D.N.R. you can stay at another location.

Santa Maria, US
Apr 13, 2023 5:28 am EDT
Replying to comment of smilowell

Can I request to be removed from the Do not Rent list from a different Motel 6 location than the one I have been banned from? I have called several times and asked to speak to a manager and have been told every time yet "he's not there".

Iowa City, US
Mar 06, 2010 3:16 pm EST

There is so much more to this story.

Not So-Crazy Cat Lady
Denver, US
Aug 21, 2019 2:32 am EDT

Then why don't you tell your side then?