I stayed at this Motel 6 location for a week, and for the most part was satisfied. There was an issue with housekeeping- when they cleaned the room they just changed the sheets and mopped. They just set towels and toilet paper on the bed as well as a huge plastic bag. When I called to ask if they were finished, they said yeah- and we put stuff in there for you to clean. It was a bit frustrating that they didn't take out the trash- just left it. Whatever though- I can take out trash myself.
After a week of renting they said I was now on their "do not rent" list. I asked why, and was not given an answer. I understand a motel can refuse service for any reason, but I find it unprofessional to refuse to rent without giving an explanation. If I did something wrong, I would like to correct it so I don't have a problem at the next place I go to.
FYI- I have stayed at a number of Motel 6 locations across the country and have never had an issue.
The complaint has been investigated and resolved to the customer’s satisfaction.
4 comments
There is so much more to this story.
Then why don't you tell your side then?
Unless they put you on the national D.N.R. you can stay at another location.
Can I request to be removed from the Do not Rent list from a different Motel 6 location than the one I have been banned from? I have called several times and asked to speak to a manager and have been told every time yet "he's not there".