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Huge scam

Complaint Rating:  60 % with 10 votes
60% 10
Contact information:
Student Universe
United States
They are a huge con. My friend and I thought we were getting a good deal on a hotel in the UK and when we got there the hotel had our names in the computer but under a rediculously more expensive rate (one that the hotel doesn't even charge), all because of student universe. Then when we emailed them about it they said that there was nothing they could do and basically left us with out a place to stay. Apart from the prices being fake adverisement its also fraud. This all happened one month ago and I am still trying to get the "manager" to call me back. Do not use them under any circumstances.
Complaint comments Comments (1) Complaint country United States Complaint category Hotels


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N  25th of Oct, 2010 by    0 Votes
I am a manager for StudnetUniverse and would like to help. As I don't know who you are, if you would like to email me directly at phil@studentuniverse.com I'd be happy to make sure your info gets to the right person, and followed up on.

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StudentUniverse Logo StudentUniverse
Customer Care Service
130 Turner Street, Suite 530
United States - 02453
+1 800 272 9676
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