Steak 'n Shake Enterprises / food

Florence, KY, United States

First off I want to start by saying that I'm not trying to nag or get anyone in trouble. The guy working the drive thru was very polite to us. The food was a different story. It was dinner time so I understand that they're going to be more busy, but we waited for about 20 minutes and the food we were served seemed like it had been sitting out for hours. It was hard and didn't taste good at all. I would have took it back if i would have noticed it sooner. Not a good expierence

Oct 21, 2018

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