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Steak 'n Shake Enterprises #396 / i'm complaining about the service.

1 Cuyahoga Falls, OH, United States Review updated:

I never thought I'd complain about your company, but today was a awful experience. My family waited for 5 to 10 minutes to be seated with 4 other parties behind us. There was 5 tables open and three not cleaned off available. Once we sat down we waited 5 more minutes for someone to come to us. Then I had to get up my self to get silverware. Our order took 40 minutes to get to our table. This was very upsetting but someone at your company needs to know. This was store 396.

Nov 16, 2018
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  • Ma
      16th of Nov, 2018
    +3 Votes

    Lol. Impatient much?

  • Ch
      16th of Nov, 2018
    Best Best Advice +4 Votes

    40 minutes doesn't seem too bad considering it was busy and they had to serve the other customers as well.

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