Standard Chartered / horrendous service and practices


Dear Standard Chartered,

I just cancelled all my cards with you because you are the only bank so far who suspends cards after just one month of forgetting payment, and you are the only bank I have encountered who can't waive off late charges from cards, and your $60 charge is the highest I have encountered. And the password instructions your e-statement does not work, which in part contributed to my late payment. In such competitive times, I wonder why you have such outdated practices. I am taking my business to other banks.

Apr 26, 2013

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