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Sony Ericson T700 mobile / No response from Retailer / Service Centre

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We bought a brand new Sony Ericson T700 from Cellucom Bahrain branch, three months ago. As all knows Cellucom was a reputed company in Middle East so why to doubt. After 10 days of usage we recognised that the ringer is not working, we submitted to Cellucom Service Centre in Bahrain for repairs and they forwarded it to Dubai. When we were tracking the status there was no proper response, and after 1.5 months we came to know that Cellucom closed all Middle East divisions. They returned our mobile, thanks GOD, through a delivery boy but unrepaired. We asked now what and they replied we need to get it repaired in a private centre with our own expenses.
I cannot believe this for a reputed brand like Sony we will have this results...
Is SONY reading this??? Are they cared about their reputation???


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A  3rd of Apr, 2009 by 
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complaint for
w580i sonyericson on switch on and purchase before 3 months

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