SUBMIT A COMPLAINT

Shell Stationincorrect change

Review updated:

Yes I visited the Shell station at 7911 Garners Ferry Rd in Columbia, SC today between 5:25 pm and 5:30 ish. It was the one connected to the Burger King. Well, we stopped got 10.00 gas, 2 Dr. Peppers that were 2for3dol and a black and mild. My fiance gave her a 20 dollar bill and he kept didn't notice until we pulled off and got on the interstate that the guy attendant shorted him in change. It's not much but a few dollars but he said that he felt like they were operating a scheme by the way that they were acting. So we called back and explained to the guy what he done and he just passed the phone to a female who said that she was in training. I asked for corporate's number she said she didnt know the number. She did place me on hold while it sounded like she was pretending as if she was trying to figure the calculations and I could hear her telling him he shorted us.See the Top 10 Worst Companies in Columbia, SC She didn't really add anything to know what we had she went by what I said but if you can pull surveillance, you will see whatever transpired. My fiance told me he don't remember the guy keying in the items or scanning just popping the register and that could explain why the change was incorrect. (POSSIBLE INTERNAL) She offered for us to come back but like I said we were on the interstate good before we called the right phone number. The clerk didn't give a receipt and we told the female clerk that once she asked what was on it. We live in Greenville SC and just told her that we would not be able to turn around. However, I work in Loss Prevention and the last thing I want to do is feel like someone is purposely stealing from a store and me as well. So if I can't get my money back I rather help you stop them from taking yours. Someone can email me back at [protected]@yahoo.com

Qu
Oct 27, 2018
Sort by: UpDate | Rating

Comments

  • 9w
      Oct 27, 2018

    https://www.shell.us/about-us/contact-shell.html

    0 Votes

Post your comment