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Sedgewick Claims Management / failure of filing short term disability

1 Lexington, KY, United States

I was diagnosed on September 14, 2016 with what has turned out to be a severe case of Bells Palsy. Since driving and work period requires using your eyes, and in my line of work I deal with chemicals, dirt, forced air, I work in a hospital, I was removed from my job and told to file short term disability. It has been the biggest nightmare of my life. I have blurred vision, double vision and am unable to close my affected eye. I cannot wear a patch due to the fact it does not form a seal around eye allowing air and dir to get in. I cannot keep my eye taped shut due to the skin breaking down and blistering and causing sores. I have letters from my eye Dr and my ENT who specializes in severe case of long term Bell's palsy stating that I am unable to work or drive at this time. Sedgwick has still denied my claim. I am appealing it for the second time and will probably loose my home and car before this is settled. Every time I speak to someone at their office they don't seem to know what the other claims adjuster or rep has said, they are unable to find faxes that I have had sent and are very condescending and the way they talk to me. They are the most dishonest company I have ever seen or dealt with and definitely have no empathy or sympathy for their customers and I am a paying customer as I pay monthly to have disability through my job

Nov 7, 2016

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