Qustodio’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of parents and guardians are dissatisfied with parental control software.
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I signed up to use the Qustodio monitoring service for our son's iPhone to specifically monitor texts and calls
I signed up to use the Qustodio monitoring service for our son's iPhone to specifically monitor texts and calls. When going thru the sign up process and looking at the premium features lists, it clearly says texts and calls are monitored for android and IOS and it makes absolutely ZERO mention of the need for a MAC computer for monitoring an iPhone! You don't find out about this until after you sign up and go to the help area and it then mentions this! This is clearly entrapment/false advertising/misleading and this company has to be held accountable. I want my money back! I just signed up for this service yesterday. They also need to be REQUIRED to update their information so that it clearly says a MAC computer is needed for monitoring iPhones. Im sure im not the only person who's been mislead like this.
Is Qustodio Legit?
Qustodio earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Qustodio. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Qustodio.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Qustodio.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Qustodio.com you are considering visiting, which is associated with Qustodio, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Qustodio have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
The Qustodio website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
Qustodio website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Qustodio. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Qustodio
Overview of Qustodio complaint handling
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Qustodio Contacts
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Qustodio phone numbers+34 931 22 21 09+34 931 22 21 09Click up if you have successfully reached Qustodio by calling +34 931 22 21 09 phone number 0 0 users reported that they have successfully reached Qustodio by calling +34 931 22 21 09 phone number Click down if you have unsuccessfully reached Qustodio by calling +34 931 22 21 09 phone number 0 0 users reported that they have UNsuccessfully reached Qustodio by calling +34 931 22 21 09 phone number+1 (704) 599-7701+1 (704) 599-7701Click up if you have successfully reached Qustodio by calling +1 (704) 599-7701 phone number 0 0 users reported that they have successfully reached Qustodio by calling +1 (704) 599-7701 phone number Click down if you have unsuccessfully reached Qustodio by calling +1 (704) 599-7701 phone number 1 1 users reported that they have UNsuccessfully reached Qustodio by calling +1 (704) 599-7701 phone number
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Qustodio emailspremiumsupport@qustodio.com99%Confidence score: 99%Supportaffiliates@qustodio.com98%Confidence score: 98%info@qustodio.com98%Confidence score: 98%Supportdpo@qustodio.com97%Confidence score: 97%support@qustodio.com97%Confidence score: 97%Supportcareplus@qustodio.com96%Confidence score: 96%press@qustodio.com95%Confidence score: 95%Communication
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Qustodio address227 W Trade St #1100 Carillon Tower, Charlotte, North Carolina, 28202, United States
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Qustodio social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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