Sears Brands / sears kenmore elite refrigerator

Tupelo, MS, United States

I bought a Kenmore Elite Refrigerator 3 years ago. It quit working the week before Christmas, when I was expecting my family for Christmas. The Repair man was scheduled for January the 16th. That was as soon as they could get to us! Then, they recalled and had to reschedule the appointment to the 23rd of January. All this time I'm paying weekly for a rented refrigerator. It was fixed on the 23rd only to last 1WEEK!!! Now, they can send a repair man out on Feb 13th. So, I'm renting a refrigerator again when I own a $3, 000.00 one. I will never by a kenmore again or buy anything else from Sears. When you call you speak with someone from another country that can only schedule appointments and do NOTHING else. Read ALL the complaints before you buy from Sears!

Feb 3, 2017

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