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SBI Credit Cards / to whom should I complain?

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This is complaint against sbi credit cards where they have not been sending statements for last eight months. Without my authorization they have paid to Sundaram finance for a health insurance policy and now they have paid renewal charges without my permission or intimation. Since today I didn't receive any health card or policy also for Sundaram Finance.

How can I deal with this problem? to whom should I complain for the same? I tried sbi customer service many times, but no use.

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State Bank of India [SBI] Logo State Bank of India [SBI]
Customer Care Service
State Bank Bhavan, 16th Floor, Madam Cama Road
India - 400021
+91 80 2659 9990
+91 22 2274 2431
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