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Samsung Fridge / not replacing broken fridge

1 Melbourne, Victoria, Australia Review updated:
Contact information:
Phone: 1300 362 603

About 8 months ago I bought a fridge from samsung. 3 months ago the cooling system stopped working in the fridge. I contacted samsung who sent out a repair man who just confirmed what I thought that was the last time I heard anything from them. I have been calling every week only to be told we dont know whats happening we will call back, they never do. I have not had a cold fridge for 3 months now. Word of advise never purcahse a samsung product!! Their customer servise is ### they dont care what you say they dont care about their customers. I will never shop through them again. I just hope they replace my fridge before the warranty runs out!!!

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  • S
      11th of Oct, 2008
    0 Votes

    I too have a heap of rubbish called a Samsung fridge freezer. Try to get it repaired? What a joke. Never by anything Samsung again. No service, same thing happened to me. It has broken down yet again today and can't find anyone who will repair it. They just tell me they can't get Samsung parts.

    What a crap product!!!

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