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Sam's Club / plus card membership

1 United States Review updated:

The Plus Membership for members is not all what its cracked up to be.
Alot of the benefits have already been stopped and all it really helps is the profit for each club. Most of Sams Club's revenue comes from their membership cards. Imagine that! Most members that try the plus card find that it is a waste of their time and efforts. Besides who wants to pay 100 dollars a year for a membership card? If you have a Sam's Discover you would earn up to 2% cash back but the catch to that is you have to spend 10, 000 + to start earning that much back. I don't know about you but I don't spend that much at Sams. A regular membership card will serve the purpose. Did you know they have a quota on how many plus cards each club gets in a week? Wow! No wonder their pressing the issue. To sum it up I would leave the plus card alone!

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  • Le
      16th of Nov, 2006
    0 Votes
    Sam's Club ( - Smugs on the lens and dust on the view screen
    United States

    I purchased a DVD camcorder from auction site for $320

    When the product arrived, it was a open box display model. With smugs on the lens and dust on the view screen. The underneath had worn marks form the display tripod.

    I called up the customer service and they say that it is what they sell in auction site!!!!!!

    Then why dont they say so in the site, Why should i bid for a display model ??If it is a floor model I will bid accordingly. There is nothing in the site which says that i am bidding for a open display floor model.


  • Ta
      24th of Apr, 2008
    0 Votes
    Sam's Club - service agreements
    sams club
    United States
    Phone: 18009947267

    i have been trying for 6 month to get sams club to fix my comuter but they will offer no help even though my waranty is stell good untel next year i cald the main offece to complain and they promes to have some one call me back but that never hapend .
    sams club has the worst servec agrement ever

  • Ih
      27th of Jul, 2008
    +4 Votes

    No wonder you have a problem with your computer. You are too stupid to spell.

  • Wi
      14th of Feb, 2017
    -2 Votes

    @ihad2complain WOW! are you a Sam's Club Employee??

  • Wi
      9th of Aug, 2010
    Best Best Advice +4 Votes

    I work at Sam's Club... and yes, we have a quota of PLUS cards to sell. If we don't, we are at risk of losing our jobs. They don't tell us everything about anything there... that's one thing I have learned about this company... no one told me that members have to spend 10, 000 to start getting 2% cash back.

    Now... starting today... we aren't even aloud to talk about the regular membership. It's called "Top-Down Selling". We have to talk about Plus as if its the ONLY membership we offer. If a person asks about anything different we are to say that we offer a "lower income or lower value" membership for people who cannot afford PLUS.

    We have been given a script that we have to say word for word. We had a meeting today in which they informed us that WE WILL BE WATCHED.

    I have never worked for a worse company in my life. I am making arrangements to leave this employer as soon as I can. It has been nothing but BS for myself... and now the general public... since I started there.

    I was written up for not doing a job I hadn't been trained to do.

    They changed the "Opened Door Policy" which allowed employees to go to upper management with problems... to an 800 number that calls out of state... we are never informed of solutions or action taken.

    A fellow worker was fired after not showing up for a day he was just "written into" the schedule. He had no advanced warning that he was supposed to work, but when he didn't show he was fired. They didn't even call him to tell him he was supposed to be there... they just wrote him in and expected him to show up without any advance knowledge.

    I was almost fired after this horrible supervisor told the manager that I had received three member complaints in one day... I don't believe she is telling the truth for a moment. I do a GOOD JOB at work and she was the one who wrote me up for not doing the job I wasn't trained to be doing correctly.

    We also have to sell credit as cashiers. They don't tell us that the interest rates are through the roof... they just tell us about the incentives to tantalize the members.

    Sam's does not take VISA because they want to sell their own credit. They will tell you that VISA charges them too much to process the credit transactions, but that is complete BS.

    They don't pay part time workers benefits and stopped hiring full time workers.

    They have made me work 14 days in a row without a day off... sometimes back to back closing and opening shifts.

    I am not allowed to stretch at my register.

    That supervisor has made me lift over 55 pounds of items from cart to cart... lying and telling me that that is policy when policy to to just "move every item... (*look under it)..." my back hurts as a result... I was almost let go when I said something about why I was stretching.

    This place is truly greedy, profit driven, and not a good employer. I would NOT recommend that anyone work there or shop there.

    I would love to see Costco come in and put Sam's in its place.

    There is more to this, but I think that's good enough for now.

  • Do
      5th of Sep, 2010
    0 Votes

    Dear ###,

    Stop whining. It's an auction site. If you don't like it, don't bid. Oh, and learn how to use proper grammar. You look like a [censored] when you try to form an intelligent argument and fail to speak proper English. You got what you paid for if the camera was in working condition. I understand that you don't want your family and friends to know you are a cheapass by buying used ### in an auction, but don't ### about it here. Realistically, no one cares.


    Anyone who has ever worked in customer service

  • Ga
      21st of Jan, 2018
    0 Votes

    @Don'tBeAMoron you feel better bullying a complete stranger. She can say whatever she wants as can you. Pointing out grammar mistakes is so sad. Do you feel any smarter? I make them as do most people. People like you point it out thinking it makes you smarter than the rest of us. Not!!!

  • Do
      7th of Sep, 2010
    +1 Votes

    I think your grammar is broken too. Enjoy your new PC, ###.

  • Ok
      25th of Nov, 2010
    +3 Votes

    I am being treated the same way. I have been at sam's 5 years and thought it was a wonderful company to work for. I started at an okc store in the softlines area and worked hard. The lady i worked with had health issures so i worked nights to help her get the job done. She had to work from a wheelchair. I was told to promote myself i needed to learn to drive a forklift the store i was at was small and hard to train on forklift. I transferred to another okc location on nites. I learned to drive a forklift. Completely restock any area that needed to be done. Included but not limited to very heavy lifting and sweating. I did mandatory end caps, no movement report, inventory, signage on hand i worked as hard as i could. I am glad there are vidios in that store that can verify my work. I asked to go to days which was hard to do at this store. I finally got a full time position on days as a cashier. This is where the nightmare began. I trained if you could call it that they put me on a register and gave me some codes. I have been yelled at for putting in a code and calling a cos over when they are visiting with their friends. We would have up to 5 memebers of mnagement and cos people just staring at us as lines back up. When the memeber pulls up to the counter we are suppose to empty the flat bed or cart on the belt to prevent loss. I have been hurt once lifting an air conditioner and had to get pt from sams. I really dont feel comfortable lifting a flatbed or sometimes two unloading and loading back. When they line scan the members that is where missed items are going out the door. I have to check their work every time for missed items. Then you have to push 123 or 122 to see how much the plus membership is at the same time a sams credit approval is printing out then the member is non taxed or taxed then if they buy a warranted item a warranty window pops up that we are suppose to push oh then their membership is expiring in a certain amount of days. Gee i wonder why sams is not making money. I am really supprised we can do as well as we do considering all the distractions. Now they are starting to give me verbal warnings for not unloading selling telling the member all the things we have available which would take more time than we ever have. They want scans per minute up low loss and lots of money. I was very impressed by sams at one time however it is being managed with threats. part of their own policy is to work without feeling threatened or harrassed in any way. I am very suprised sams hasn't been sued the way they treat their empolyees. I pray that God takes care of this for me i am depending on him. Before cashiering I had excellent evaluations from working hard as possible now I feel like the cashier manager and her team are trying to ruin my record on purpose. I dont know what is going on but I pray if this is the way it is going to be that they just close down. I love the public and they deserve better treatment than sams is giving them. I am 51 years old and in good shape but i feel like what they are having me do now could harm my health. I am sorry they are treating you bad we are all in the same situation.

  • An
      3rd of Dec, 2010
    -3 Votes

    The plus card carries zero risk to members, it is fully refundable at any time. The credit card offers always include the interest rate, and if you can not lift items repeatedly, you should not be a cashier!

  • Ma
      7th of Jan, 2011
    0 Votes

    Agree, they do not honor their service agreement whatsoever. We need to send back the computer laptop with a big pile of ### compressed between the screen and keys.

  • Bt
      10th of Jan, 2011
    0 Votes

    The denial is questionable since the reason thatthe GE Money Bank, Creditor in El Paso tx. gave for denial of my credit request was poor payment history with credit program, check and see with a review of my situation if I had a poor payment history.

  • Me
      12th of Jan, 2011
    0 Votes

    Mr stop brainpsuy 58 The case at hand is not the acceptance or denial of credit to consumers, that is a granted.The problem is the means by which the denial decision made by the creditor had to lie to deny, especially since it is indeed their decision to accept or deny why resort to bogus tactics needlessly.

  • Id
      13th of Jan, 2011
    +2 Votes

    Why the heck do I have to show my member card - during the hours everyone can go - to get in the door? I have to show the card to even buy anything and I have to show my receipt to every ninny on the way out. I don't think my membership is worth it and I wonder if they will let me cancel my membership and get my money back? Do any employees see that happening?

  • Ar
      11th of Feb, 2011
    0 Votes
    Sam's Club - False Advertisement
    United States
    Phone: 909-548-6434

    Their website has a Samsung 46" LCD for a price of $798 online but it states that the Chino club store has it for $423.01. When I called the Chino store, the representative stated that this was only for a returned product but that it was not available for re-sale because it had to be inspected and he was NOT sure how long this would take. Hmmm... this was a complete disappointment since the website DID NOT state that. I called their main office (888) 746-7726 and another representative stated that a returned product will not be available for re-sale and they are auctioned off??? This was very disappointing, why would they advertise a product if you have no intention of selling it??? Be aware of their false advertising !!

  • Ma
      9th of Apr, 2011
    +4 Votes

    I worked at sams club, i was employed from 05/06/2010 to 04/06/2011 till when they fired me. I am a cashier at Sam's club and one of the things they presue us to do is sell our $100 plus membership. we must convince members to upgrade. The this is, our store gets little foot traffic and a lot of times we get the same members. So, I have to talk about membership to members, .. which by the way, has little benefit, people do not like the program we offer and mostly always turn us down because they have tried it before and didn't work for them. Anyways, on April 6th, of 2011, a member that i have talked to about upgrading before came to my line. At this point, I did not want to ask her because i had numerously have talked to her before, and she had numerously has said no. Not only thats she was a member that came once a month to purchase food on food stamps, ..only food, so it was clear to me not to ask her anymore, ..just to not be insensitive as she also kept asking be what her bill was coming to as i charged her groceries. So my supervisor is standing there and sees i didn't ask the member about the plus membership, so she runs and tells the store manager. I guess the manager made arrangements to fire me, I never got to tell him what was my story, nor did it matter because "just not asking one member was a missed opportunity to get an upgrade" They don't care, they just want theyre numbers. I'm pretty sure my contract said nothing about being fired for not selling plus. And its very suspicious they had me fired right when i was getting a raise and and my benefits were about to kick in just one month of my year anniversary

    And eveything the employees have said on here is absoultly true, its all bs.. I feel bad for the members

  • Ap
      7th of May, 2011
    -3 Votes

    Omg...its not as bad as what people are saying it to be...apparently, your sams are horrible places, where nobody wants to either do their job right, or just dont act like a team! Yes we sell pluses and try to get people to sign up for credit...ALL YOU GOTTA DO IS ASK! its not hard, i promise, and yes, the job description does say that you are required to at least pick up 55lbs, thats when you APPLY! Yes, some stores are picky about people not showing up, cause 1--> they are either ALWAYS late or 2--> they just dont show up and call in. Yes, it does take up to 10 thousand dollars to get up to 2% on a card, but thats ANYWHERE they use the discover card, and it is easy to spend that much money on WHEREVER you go! Yes stuff pops up, but it just takes 2 seconds to say, "Youve been approved for ****, would you like to accept for sams credit today?" see, not hard. They say yes, you push a button, they say no, you push a different button and youre on your way! Another thing is the 122 and 123 thing, just slide their card and press it, ask them and just do the prompting, the register tells you what to do, it's not hard! yes, you also have to transfer items from basket to basket, to prevent loss. Did you know that all those losses come out of that markets share. So that means you are LOSING money, losing money in the bonus check every year from your bottom line. And yes, their is an open door policy, find a manager, if they dont agree with you, find the TOP manager, they should at least answer, if they dont agree, quit! it's that easy, yes, there are places that are unfair, you just found a JOB, omg, all jobs have this! Another thing, when they get their credit receipt paper, it tells them their rates and EVERYTHING! If you don't know, it's usually 22.9%. Yes it's high, pay your bill, it's that easy, not only that, they get this pamphlet that has everything you need to know about the credit card. So the information is there, all you got to do is ask. And yes, your contract does say something about sales, PLUSES ARE SALES, so no pluses, no job...Every store has some sort of sales, ours are credit and pluses, and extended warranties...the info is their, all you gotta do is ask, so quit whining, if you don't like the job, quit, it's not for everyone.

  • Gr
      30th of Jul, 2011
    +1 Votes

    And thus begins another crap ### day at sams

  • Sa
      28th of Sep, 2011
    -1 Votes

    Yes, memberships are profit for Sam's club, because we don't mark our prices up to cover our overhead. I've been told that we have to sell a pallet and a half of water to cover the profit for one membership - just $40. That's an average of 39 cents profit per case of water. Not very much profit.

    @madalice1 - you do not HAVE to show your membership card to get in the door - at least not at my club. The person standing at the entrance door is to greet members and make sure there isn't any unpaid-for merchandise walking out the door.

    As far as the plus membership goes, I'm a cashier at Sam's Club. We're required to sell 3 plus memberships per week (part time) and 5 per week (full time), and if we don't sell X amount in X many weeks, we get written up. 3 write ups = loss of job.

    The plus membership is not a bad deal, as much as members like to think that it is. It's also fully refundable (as mentioned before) and, believe it or not, when cashiers offer it to members, IT'S NOT A CREDIT CARD. I've asked a few members what they think, and most of them do think it's a credit card or some form of credit. I think this is one factor keeping members from buying it. That averages out to $115 every two weeks. Also you save $5-8 in evalues on an average trip to sam's, so that's even better.

    I'm not trying to argue with anyone on this page, I'm just a frustrated cashier disappointed with the members who turn down $8 upgrades because "They just don't want it". This is also my point of view on the subject, and does not reflect every sam's club in the country, or every cashier. But as far as I know, every cashier at my club agrees with me on this issue.

    Sam's club shoppers - if the plus membership is under $10 to upgrade, try it out. It's just $10. You'll probably save a cashier's job. It's fully refundable. Our club has gotten to the point where our supervisors are offering rewards for selling plus memberships - packs of gum, candy, free food at the cafe, etc. to try and promote plus sales. This is a rediculous idea, we shouldn't need to be rewarded for doing our jobs.

    As an employee, I have the option to get the fee for the plus membership taken out of my paycheck, it's like $2.36 per pay period. The first time my girlfriend went shopping after I signed up, she saved $8 in evalues, without even checking them at the door. Of course it was a $350 shopping trip, but it's still $8 extra we didn't have to spend. Assume now that you save from $5 to $8 per shopping trip, and you come once every 2-3 weeks, over the course of a year, that's approximately $125 per year that you save. Add into that extra savings on large items - printer ink, paper shredders, even computers, all of which are usually more than $10 and up to $200 off, your savings go on to upwards of $200 - $500 per year. Again, not bad for a small $60 investment.

    Also early shopping hours. We aren't kidding about this, early shopping hours are great if, for example, you bought your tires at sam's club. Instead of waiting in the middle of the day for a tire rotate, you can come in early in the morning and have them taken care of during business hours with (at my club at least) no waiting, be in and out in 15 minutes and be on with your day. That's pretty convenient.

    2% cash back - the spending 10, 000 is a lie. I've seen reward checks ranging from $6 to $400. This is the normal 2% cash back, and it applies to ALL purchases, not just once you hit $10, 000. In reality, you have to spend $5, 000 to break even on your $100 membership in rewards. To pay for just the plus membership, you only have to spend $3, 000 at 2% cash back.

  • An
      11th of Feb, 2017
    0 Votes

    @samscashier wHen upgrading a member to plus that shows a $10 upgrade, are you also advising that their membership renewal is right around the corner ??? You can sell them on all they can buy and save which is fine, but if they get sticker shock at renewal time w/o disclosing to the member, this is teatering on disceptive practices . I always advised members of before they make the decision and advising of the 100 % guarantee and what it entails . All members regardless of what they spend should be treated with the upmost respect and integrity . My motto is, treat people as you would want to be treated . Profit of the club is through membership, however when profit becomes the only focus discluding integrity, members ( Sams bread and butter ) will take notice, in the end this is a leadership issue .

  • El
      28th of Sep, 2011
    0 Votes

    I know some clubs check the cards at the door because 'premium' memberships have special hours. They can shop an hour earlier at Costco (Sams, too?) than the 'standard' membership. Maybe that is a similar situation. And I found on other posts that people complained they couldn't go into the club during the early hour because they only had a standard membership card. Which is ridiculous; that is one reason why people spend more on a membership.

  • Ja
      28th of Sep, 2011
    -1 Votes

    Hello Sams Club,

    I am Mr. BENJAMIN DEBRAH a citizen of Ghana .I have in my bank the existence of a big amount of money that belongs to a customer, Mr. Daniel Club, who happen to have the same surname as yours .The fund is now without any claim because Mr. Daniel died in a deadly earthquake in China in 2008 . I want your cooperation so as to make the bank send you the fund as the beneficiary and next of kin to the fund.

    This transaction will be of a great mutual assistance to us. Send me your reply of interest so that I will give you the details .
    Strictly send it to my private email account : or send me your email address to send you details of this transaction.

    At the receipt of your reply, I will give you details of the transaction. And a copy of the Deposit certificate of the fund and also the incorporation certificate of the company that generated the fund .
    Best regards,

    MR. Benjamin Debrah.

  • El
      28th of Sep, 2011
    -2 Votes

    Spam & scam somewhere else...

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