Sallie Mae Bank
Reviews and Complaints

You cosigned on the loan. This means you are responsible for the payment if the borrower does not pay. Sorry that it's stressful to you, but they have to call! It's due diligence! Did you talk about temporary forbearance and deferment options? That will stop the calls, you know.

Write to your legislators and ask them to investigate the problem. That is their job, to represent you, they will forward your complaint to the correct regulatory agency and write to Sallie Mae themselves. Companies don't like that. This year, Bank of America was doing the same sort of thing, outright stealing from us, and they jacked us around for weeks. One letter from our senator and they gave us our money back and apologized.

Also, we all need to be writing our legislators, demanding reform.

Federal government better do something very quickly because the classes graduating right now and in the near future have very few employment opportunities, the ones that are available are half of what they were 5 years ago, will not be consuming anything, will not be paying taxes, and our government is looking for a debt ceiling while Exxon and GE make billions of dollars and pay no taxes. America has one foot in the grave, and the other coming up as we fall deeper and deeper into that great abyss. Our congress cannot even formulate a budget and the one that they have put together will throw this country billions and trillions of dollars further down the tubes, yet we fight wars on three 0r four fronts, spend billions to protect South Korea, and support a global economy that left us holding the financial bag. China laughs at us and continually scams the global economy. We educate students from other countries virtually free when we cannot educate our own. They take the education back their country to use against us and our kids cannot get one to even use without going full blow into debt.

My experience was the same. I am currently paying $750/mo. to Sallie Mae and another $213/mo. to the government. It's seriously ruining my life

I feel everyone's pain on this topic "Sallie Mae" I created a donate site please visit and help me

http://bailmeoutfromsalliemae.com/

Regards,
Mona

I have several private loans from SallieMae. When I graduated I consolidated all of loans (including Federal) with SallieMae. When I consolidated, I was expected one single interest rate, however that is not true. I have three different interest rate. My loans total was a little over $47, 000 with all the interest rates by the end of 20 years I will be paying over $79, 000. I have been lucky and been able to pay my monthly payments. However, I do not agree that I have to pay so much interest. I checked my payments and pretty much all of it is going to interest. But every three months, I get more interest put onto my account and I am back to where I started

I'm in the same boat. I have 4 private loans and 5 federal loans w/ salllie mae. My federal loan payment isn't that much only 170 a month on the other hand my private loan is $778.21 a month and b/c these two loans can't be consolidated together the monthly payment is almost $1000 every month. I don't make that kind of money right out of college. Based on the repayment schedule they have me on at the end of my paymet which will be around 2025 will be over $160, 000 that is way more than what I took out to begin with. My repayment starts next month and I don't know what to do I CAN'T pay that much. The only option I have for the private loans is to pay interest only for 2-4 years then the rate jumps up. I really don't want to do interest only since its not applied to the overall rate. I'm going to go talk to my bank tomorrow about this. When I first signed on these loans I was told that they have plenty of options for repayment blah blah blah. If you look at the repayment options that list all the different types they offer, none of them say they are for one loan or the other except for the first 2 or 3. I have been under the impression that I can do income based payments on all my loans...after talking w/ Sallie Mae today this is not the case. Income based is only for federal loans. I find this very very misleading and now I'm stuck and don't know what to do. HEEEELP!

My situation is similar to everyone's that I have read on here. It is ashamed how we are being treated and all we wanted to do was get a good education, unfortunately we couldn't afford to do it without taking out loans. I will never let any of my family or friends take a loan with them they are the worst company ever.

Question...has anyone started a legal proceeding against SallieMae, if so can you email me the telephone number and address to the lawyer.

I was expected to pay over $1000/month upon the end of my post-graduation grace period. I have never heard of anything like this in all my life, from anyone I've spoken to. Luckily, I was able to consolidate and get my payments DOWN to about $715/month. I made all of my payments on time and even overpaid many months; I was laid off last week. Sallie Mae is denying me the right to file for deferment or forbearance; no matter how much unemployment I collect, I will not be able to make rent, credit card bills, or student loan payments to them, not to mention afford COBRA or living expenses like groceries and utilities.

How can someone who lost their job due to the economy be expected to make such payments? How can no concessions be made? They can't alleviate my financial crisis for 1 year? 6 months? 3 months?

I need any help I can get; I'm desperate.

I was able to consolidate my 4 sallie mae loans into 1 loan, but I feel that they hurried it to avoid the fed's drop in interest rate. I was consolidating in the June/July time period of this year with a co-signer. I called a sallie mae rep, as things were taking some time. The guy was nice and told me that things were moving along, and even mentioned that it would probably be finalized after the interest rate drop which would have lowered my payments some. He also said that I would be needing to fax in a copy of my pay stub, and a few other papers, and my co-signer would have to do the same before the application process could be completed.

Well, next thing I know, I get a letter saying that my consolidation loan was disbursed and that my 4 sallie mae loans were paid off. I then had to start re-paying on those loans. This was all done just a few days before the actual interest rate drop, and neither I nor my co-signer ever faxed in those papers that I was told they would need. Now, I have been paying my loan each month just to avoid the wrath of sallie mae, but I am curious if they have done something wrong in hurrying my loan (I suspect that there is). Can they actually complete a loan application and disperse it without all the proper papers needed?

I have the same issue i took out a 18k private loan to pay for college tuition and after speaking to sallie mae they tell me there is nothing they can do as this was a option and now the option is not offered even though i had a contract with them when i took out the loan i have many issues as i have two other lender and for some reason they can consollidate all the loans for me except the sallie mae one as it is a private loan i am not sure what to do does any one have advice or did anyone move forward with a lawsuit i to will support any type of lawsuit as this is not right. They directed my call to somewhere in India and the individual on the line stated there is nothing they can do and he said he can lower the payments but the payment would only go to intrest not principal and he cant consollidtae i emailed sallie mae about this matter as well and they didnt even respond its not right i feel betrayed here in this situation i might have to default on the loan as im not sure how to lower payments. As i just graduated im just truying to get buy and a 1000.00 or more loan payment a month is a killer.

I feel your pain gentlemen I took out a 15, 000 dollar loan with Sallie Mae and there rate are sky high.

I am in complaint agreeance with all above statements! I don't claim to be the best at paying my loans all the time, but I just recently authorized Sallie Mae to take $200 out of my checking account to cover a payment. I discovered this weekend that not only was that amount pending to my account, but so was an amount of $199.95 (an amount that was never mentioned to me, nor authorized). My bank informed me that it was probably just some sort of account hold that would be returned back to my account once the $200 went through. Well today i checked my bank account and discovered i was now over drawn. I discovered that both amounts were taken by Sallie Mae which caused the other bills I had payed afterwards result in over draft fees totaling $105. I contacted S.M. and went through the circle of thick accents trying to get things cleared up. They asked me to fax a copy of my bank statement showing the withdrawls along with the overdrafts so they could review them and "get back to me". Well I faxed it during my lunch break and called after work, to just verify that they recieved the fax. Apparently a company as big as S.M. cannot let you know until 48hrs whether or not they get a fax. They can make dozens of calls to us (the ones making the loan payments) each day, but can't make one call to the department getting the faxes. And that department cannot recieve calls from anyone else. Oh, and did I mention that I was told all of this by the all powerful "Floor Supervisor" which is as high up as you can go apparently. There is so much to say, but thats a brief statement of my experience with them today.

Pardon my aggression, but Sallie Mae is a marvelous ###.

I was charged twice, was then told that a refund check would be issued overnight. 10 days and 125 phone calls later - NO CHECK!

Everyone claims that they can't answer my question so they continue to transfer me until I reach an inactive line that disconnects the call.

I'm making scheduled payments regularly so I feel I'm owed more professional treatment from such a large company. My business relationship with them has been awful and it's unfortunate that they can get away with this behavior.

Sallie Mae is a marvelous ###.

I agree that Sallie Mae customer service is a joke, and I know what you mean about getting charged
twice, their collection dept took 195.00 out of my account twice.
I trying to find out what I can do, whom I can talk to, and where I can go because I live in california,

Did you get your refund?

I called Sallie Mae and asked about my refund they said it would be 30 days, I said that is to long
I had talked to the Credit Union I bank with and that I have an affidavit for them to take over, I recieved my
refund from the credit union, because they have proof that I paid all my payments.
They are taking over. You should do the same.

You say your monthly loan payment is $400 and that is equal to 1/3 of a week's paycheck from your full-time job. That means you make $400 x 3 x 4.3 weeks in a month = $5, 160 net after taxes.

Or do you mean you devote 1/3 of your paycheck each week to paying a $400 a month bill, meaning your net monthly income is $1, 200? Your hourly rate would have to be less than $9 an hour for that to be true. If it took you two years to find a $9 an hour job, your problem is not your student loan, but something else altogether.

They are worse than the Mafia! I only borrowed $5, 000 but by the time I'm done paying I will have paid over $30, 000. I pray that God will come down and kill all of them. We are debt slaves to these ###!

Sallie Mae is corrupt, crooked, lies, cheats, steals, and harasses people into getting their mafia style loans, then treats you like complete filth afterwards, if you need anything from them.

DO NOT GET LOANS FROM THIS ORGANIZATION! Sallie Mae is nothing more than a government backed SCAM to bilk and cheat money out of as many unsuspecting people as they possibly can!

And there is NOTHING you can do about ANYTHING once you have signed their "deal with the Devil"! Once you have signed, they have you! And I mean, they HAVE you for the REST OF YOUR LIFE!

Go ANYWHERE ELSE to get a loan, just do NOT use Sallie Mae or any other "government backed" organization!
They are ALL "legal' criminals!

I don't think Sallie Mae has the legal right to do that. You need to send letters of complaint to your state senator/s against both Sallie Mae and the credit bureaus.

I should add that you do have a serious issue. They are deceptive, both to the student and the taxpayer (who ends up stuck with loans, plus all the added fees and interest, if they are never paid).

The government is a bloated vampire. Sallie is one of their blood banks.

I have not borrowed money from Sallie Mae, yet they continually call my business every morning and every evening. I have told them numerous times that I was assigned the phone number that they keep calling back in January, 2013, when we moved. The recording asks for a "Frank Rojas". This has been going on for a month at least. I get really upset with them because they won't stop calling. It ruins my mornings and evenings and it is affecting my work. I just got off the phone with Sallie Mae's Sr Collection Specialist Korey Keller (likely a stage name) and threatened to fly back to Indiana and beat the ### out of him if I get just one more call. It would be a lot cheaper than hiring an attorney. My blood pressure is through the roof.

I totally agree! My son has (had) a loan but was killed in a wreck 8-2010. I sent them a letter along with the death certificate. Now they keep calling my relatives and hounding them for information. I will not continue to fight with them. I will be happy to dish out the money for a lawyer. Sallie Mae is really screwing the students!

[protected]

Direct non Indian line to the [censor]ers at sallie mae. Call and harass, call and [censor], call every 5 minutes if you can and waste their time which means waste their money.

Don’t give out your soc # or name, as they will ask. Just call and calm as possible, let them know what [censor]ers they are or work for. When they hang up, call again and do the same thing. It won’t knock out you debt, but it feels [censor]ing good

I make my payments on time and they don't put the payments in the correct account and because
of that they turned me into their Collection Dept, Watch out for them they wont tell you about any fees
so if your payment is 180.00 it becomes 190.00.
What they did to me was to more money than they were supposed to, instead of it being $185.00
it became $195.00 + my $80.00 payment became $90.00, and they took the $195.00 a second time.
They are money hungry thieves. I live in california and I am trying to find a way to nail these S.O.B 's.
There was no reason for that.

Actually, you are more in the driver's seat than the other posters realize. From your account of the situation, they are in violation of the Fair Debts Collections Practices Act. Document evertime they call, what they say and how you respond. If you told them not to call you, they cannot call you. That does not mean the debt goes away, the telephone call does however.

This law is federal, it is applicable in every state. I say that as we also had a bizarre experience with Sallie Mae and the collector tried to tell me that since it was in New Jersey, it did not apply. I do believe that New Jersey is still part of the United States.

The collector harassed you. Both he and his supervisor caused fear by stating that they were going to ruin the name of your deceased child. They had a legal obligation to provide written documentation that indicated you were liable. You may have to request that in writing, but nonetheless, if they cannot provide it, you don't owe it. Also, they cannot demand that you pay over the phone or provide personal information.

If they continue to contact you, write to the FTC. You can obtain info at ftc.gov. Also, an attorney can aid you in filing suit. You will probalby find at that point the entire loan will just 'go away'. There are very high penalties for the type of harassment that this company like s to engage itself in.

They actually called our family business 20 times in one hour. It was my nieces's debt, who was not in the office. Her mother told them she was not allowed to receive personal phone calls. That is when they became abusive. Sooner or later there will be headlines about this organization as their practices were outlawed over 10 years ago.

Hang in there and get the attorney! You will win.
BTW, I have 20 years experience in managing a credit department, I do understand the law.

You need to find an attorney that is willing to take your case. It's not impossible. You will have to call many law offices untill you find one that will take it. Sallie Mae is a criminal organization. They routinely get away with "legalized" criminal activity. An increasing number of lawers are starting to realize that eventually there will be a break in Sallie Mae's "legal" protection. When that happens, thousands of lawyers will swarm to feed on the giant demon corpse. The wrongfull action suits will start to drop in the tens of thousands. DON'T GIVE UP! YOU ARE NOT THE ONLY VICTIMS OF THIS CRIMINAL ORGANIZATION.

I recomend that anyone involved with Salie Mae take a look at these websites:

http://www.studentloanjustice.org/

http://www.studentloanborrowerassistance.org/

One of them explains what happened to allow an altogther evil organization to gain so much power. The other one gives you an explaination of the things you can do if you are a victim of this blatently criminal organization. I wish I could say there's encouragment here, but there isn't. The best thing to do is NOT to use Sallie Mae. They are exempt from consumer protection laws and it is illegal for any other lending institute to compete with them. So once you have a loan with Sallie Mae, you can NEVER refinance with someone else. Just use credit cards to pay for school, then file bankruptcy. It is cheaper, faster and safer than using Sallie Mae. Or, be a resident of California where there is no tuition in their state schools.

I am so sorry for your loss.

I cannot believe the collection practices engaged in my Sallie Mae.

They are sharks. And I thought I had it bad.

I do hope you find someone to help you. There must be something you can do to at least be treated professionally, reasonably and rationally.

Even if you had a huge amount of wealth and were able to pay off the loan without problems, that is beside the point. How they treated you was WRONG.

Best wishes.

I am sorry to hear your loss. However, the loan was in your name and you are responsible to pay for it. I agree. Do not give your account numbers or SSN over the phone. I think that a bank owns the loan and is just guranteed by the govt., ie, Sallie May Program. They may have sold the account to a collections agency after the default.

Sad situation, but you are still responsible.

I will give you an example. Say you bought a new car, signed a contract to pay $50, 000 over 5 years. The next day you are in an accident and the car is totaled. If you did not have insurance, you would still be responsible to pay off the loan. Even if you had insurance, the insurance may not cover the entire loan amount, for which you are still responsible.

Did you son have life insurance? Maybe you can pay off the loan with that...Good luck,

For four months in a row since establishing a loan Sallie Mae has screwed up my son's school address, and sent him past due emails, and continues to say he has not been set up on automatic debit. I am the cosignor, his dad, and he and I have called in to customer service and they tell us everything is fixed. Well this is the 4th month in a row we've had to call in a have them "fix" it. Just today they again said we'll fix it, we'll see.

Run away from Sallie Mae! Everything starts in school, do not sign anything pay your school cash use a credit card get American Express 5 credit cards at time if you have to, don't let them involve you schools want their money and that is it and Sallie screw your finances... Don't Sign. AVOID them... Payoff by transfering to credit cards with cheaper interest rates...

Sallie Mae had better train their more senior phone personnel to be respectful of now 49-nine-year-olds who call or they will be FIRED by me, personally. When we offer to mail in a form they will not demand that it be faxed. The form will be mailed and they will like it. In fact, they will come to my door and collect it in person. Or, as I said, they will be FIRED! Amen.

I have a loan with Sallie Mae, and it has been 2 years, my principal balance has remained the same, and every single payment goes straight to interest. And its not an interest only loan. I have complained and am only directed to a representative in India! I have good credit and am tired of paying a loan which I haven't made a dent. As a matter of fact, I'm calling them now!

The same thing has happened to me.I couldn't pay but I was told I can't put a loan in forbearance if it is late.I paid what i had too and submitted the form.In the mean time it was time to pay again and I didn't have the money so I was in default and told that I couldn't do forbearance because I'm late.I was late last month I told them.They call and harrass me every day.

I was advised to start a class action suit against Sallie Mae. I will need the support of those who wish to take part in this. Sallie Mae has ruined a lot of people's trust and faith in the borrowing process for us and our children to go to college. If you are willing please contact me via email, I will do the rest of the leg work to get this going.

Thank you

I send a letter to the Sallie Mae Office in Philadelphia, complaining about their poor customer service. To this date I have heard nothing. I could not find a listing for a Better Business Bureau office. I can FAX the letter that I send them if you give me a FAX number.

I was used without permission as a co-signer by my grandson the loan has become my responiblity. My grandson is nineteen and did his applacation on the internet.

I am making my payments monthly on time as well as my daughter and they won't stop calling and sending letters. I'm a bit confused by all the complaints yet no one is doing anything to help consumers with this? Where are our government officials with their head in the sand or are they backing Sallie Mae?

Not sure if it will help or not but my last option is going through my states attorney general to file a complaint. I have been making payments with SM for years and my balance is now under just over 1k. This month I get a letter stating I owe 13k (I have been out of school about 8 years and I am just now hearing about it) and I don’t know that debt could possibly me mine. I asked for verification of debt which per CFPB guidelines should stop the collection process until somebody can prove this debt is mine. It has not, the collections agency continues to try to strong arm me and has now sent wage garnishment papers to my employer. I’ve spoken with SM, USA funds, the collection agency, all to no avail. The last response I got in regards to my verification of debt was “well you want prove it is not your debt.” So after years of making payments w SM and getting close to paying off the balance out of nowhere I new 13k bill comes up. Making one semester at a community college and one semester at an online school about 30k.

Well today, I received an email from Sallie Mae stating that I owe $205.89 and that I had missed payments. On March 10, 2014, I had made arrangements to have them pay for February, March, and April. They never told me when the due date was until I called them. I called them today to dispute this payment on their end because the bill went to a different student loan. I still have to have pay them $205. 89 by April 9, 2014, plus $50.00 to Integrity as well as $150.00 to Allied Interstate plus they charged me $14.00 for a fee of payment over the phone. They were trying to get to have a forbearance on the loans even though it should have been paid. It is bad enough I have to pay for a school that closed down, but not getting numbers right and simple basic math is embarrassing to the United States. Other countries want to know why Americans are stupid.

first off, if you are not a cosinger or someone your son said they can release information to, you will get no information...say you had an account and someone called claiming to be your son and asked for your information, especially without having any proof that he is your son, would you want someone giving out all of your information?

I feel your pain TelemarketingHell

I'm going to be completely blunt (and pardon my language), but Sallie Mae is all ###. I also fell into their trap when I attended an Art Institute and I was also under the impression that I would only need to repay $50 a month. Whoo-hoo! I could afford that. Yeah, when I graduated with about $74K in student debt for a useless degree from an unaccredited (at the time) diploma mill school, I was told I would be expected to repay almost $800 a month! So I called Sallie Mae and said there was no way I could pay that since I didn't even have a job. I got it lowered to about $380 a month, but that's stilla lot when you have no job and it was by sheer luck I could pay them due to doing a few scant freelance art projects for people. I'm back in school right now and my loans are all in deferment...my balance has also gone up by $4000 due to interest and I'm only halfway through grad school.

The bill would go up almost every month and by the time I'd been in repayment for about a year, my monthly bill was nearing $600. I tried to tell them that I had no real job and I made honestly $1500 in the entire year while unsuccessfully looking for a job. They didn't care - they still wanted their money. I also had issues with the website and my payments not going through. Like many, I went to college to try and acquire skills that would maybe allow me to make enough money to live. But because of what I owe to Sallie Mae and their complete inability to work with its borrowers and try to establish payment plans that will also allow borrowers to afford their other expenses (insurance, rent, food, kids if they have any, etc.), I will be in poverty forever. You only get so many deferments before they say no more and want your money. Even if you have no job, and things like income-based and income-contingent repayment plans do not apply to private loans, nor will Sallie Mae consolidate your loans without increasing the interest (interest which, by the way, continues to collect when your loans are in deferment).

Sallie Mae is awful and they will do whatever they can to keep you in debt forever. Even if you do pay, you'll get mystery bills for unpaid balances because you didn't pay 5 dollars 10 years ago and, oh look, now you owe $6000 because of all the interest and late fees on that remaining single-digit balance.

And sadly, you can't just not pay to try and "teach them a lesson, " which I see advised on many anti-Sallie Mae sites. If you don't pay, they can do several things to get that money. Things like garnishing your paychecks, emptying your checking and savings accounts without your permission, suing you, putting a lien on your house/stuff, going after your co-signer if you had one, destroying your credit and harassing your loved ones to pay what you owe. They are relentless. I would suggest trying to claim disability to try and get loans forgiven...say you're crazy or something. You will never get away from Sallie Mae once they've got their claws in you.

I BELIEVE YOU

I agree, but i will leave short words. Look at it like this. America wants to be prepared for tomorrow today. This is only a lie. So they need us to believe this lie saying that we will have a good future if we go to school and succeed. Remember America wants to be ahead, So boosting us and using the fear of poverty and low income living will have you thinking, "EDUCATION"! SO you go to school and guess what happens? YOU END UP PAYING MORE THAN YOU CAN HANDLE. SCHOOL HAS BEEN A SUPPLY AND DEMAND. YOU NEED MORE MONEY TO LIVE, COST OF LIVING IS HIGHER. EDUCATION SUPPOSEDLY WILL CHANGE THE TIDE, BUT THE ECONOMY IS LIKE THE WEATHER. SO IF THE ECONOMY IS LIKE THE WEATHER, THEN WHY DO THEY PLAN SO FAR AHEAD AND LEAD SO MANY TO BE MISLED. SCHOOL IS JUST LIKE GAS. WE NEED IT, THEY KNOW WE NEED IT, BUT THEY RATHER ABUSE AND WRONGFULLY USE THE POWER FOR THEIR OWN GAIN. IF YOU DON'T BELIEVE ME...o well

My name is Stephanie. I took out a student loan back in 1995 from Sallie Mae from Devry University-Long Beach, CA. I graduated in 1997, I was making payments on time until I ran into financial problems and had to get a deferment. I started repaying again but then I when I left my job in 2001 to pursue a higher paying job back in Michigan where I was from. I had two opportunities awaiting. I figured if one fell through I still had the other one. Both opportunities fell through. I was unemployed for two months, took a security job and still looking for something in my field. Shortly after I was in a bad accident that had me down for three months. I was on crutches to cane for nearly two years. It was hard to find something that would not require me to be on my feet because in the accident I had fractured my hip. By the time I healed enough to get a job in my field that requires standing I couldn't get work. I believe because of the gap in my work history. In between time I was still filing forebearance and deferments. When I got work, it wasn't enough to pay what sallie mae wanted a month, so i continued to file deferments and forebearances. my bills and living expenses made it where I was living check to check. I had no money to pay the amount they were asking each month. Now its 2011, I finally have a job that gives a little cushion to start paying them back. But the amount i have to pay still hurts my finances with all my expenses. My loan amount was 25, 000, now they are saying when i finish paying back my loan, i will have paid them 100k+. That is far too much for an Associates degree. the amount is mainly due to interests, late fees. Is there a way I can get out paying so much in interests? I know i have to pay the loan but damn the interest and fees are ridiculous. I just don't want to end up homeless trying to repay all that money, living out my car with no address. I have the income based repayment. but after a year its going to increase twice the amount i am paying back now, which is $335.74 a month. I can't afford to pay more than that. what can i do.
*out of options*

My complaint is that my deadbeat daughter decided to give them my name and other secured info to apply for a loan and use me as a co-cosigner. I had no knowledge of this and never signed anything. Now I am being held repsonsible for a loan I had nothing to do with while she sits on her dead ### doing nothing but raping the system even though she has a degree through a now defunct college that she expects me to pay for. And did I mention I am disabled and get at least 10 harassing phone calls a day from Sallie Mae?

If you are having, or have had issues with SLM and are interested in a possible solution, please send me a message. Thanks you!

I have been in re-payment with SallieMae for 14 years and just recently started having dificulty receiving my 1098-E statement for how much interest I have paid them for tax purposes. In contacting SallieMae I found that at one point in time they actualy put my student loan in derferrment for no apprent reason, I NEVER requested or signed anything for a derferrment. Also, has changed payment amounts on me for no aparent reason. Also found out after checking my credit report one day that 12 years into the loan SallieMae mistakenly reported my Student Loan as two seperate loans showing double the total loan amount. Which of course does a number on your credit score. How does somehting like this happen? Do NOT use their online service, to many mistakes occur And when you call them you get a call center in another Country with representatives that are very difficult to understand and have know idea what to do to correct the problem. the big question is : WHY IS SALLIMAE GETTING AWAY WITH THIS? Where the hell is Consumer Complaints and Better Business Burea won't touch it, and since SallieMae is the Federal Government, no Rep. or Attorney General will respond. Does anyone have a telephone number for SallieMae in the U.S. with reps. that you can understand? How do you get a class action started?

I went to the Le Cordon Bleu in Mendota Heights MN. I was 19 when I started there and got my loan(s) through Sallie Mae. Number one, they should have never let a naive 19 year old with out a co-signer take so much out in private loans. Number two, I have been trying to set a reasonable payment plan with them for about 3 years now. My loan payment per month is supposed to be about $950 a month! I would have to make about $50 an hour to afford that! I offered them $350 a month, (which is still a lot for me and also more than they would get if they garnished my wages) but they still said that I was just screwed. They said they were going to take me to court for it, but I haven't heard anything in months! Plus, all the phones records and legal letters I have sent them are stating that I WANT to pay back my loans, but that I just can't afford that much. They also told me that I have exhausted all options to try to fix the payment amount, and that they helped me as much as they could (which was not at all). So now I'm in default, with wrecked credit, on what is now 4 loans! When I'm pretty sure it started out as 2. WTF?

Like any legal document, you should've read what you were going to agree to. They have many ways of helping borrowers out, and it's your own fault that you did not look into them. Good luck on that default process too, because you will get 25% added onto that loan, and your 9.00 an hour job? Get ready to get less money because your wages can and most likely will be garnished. Better think twice before you sign anything without reading it again.

These ### give themselves away...
Next time you pick up, put the phone on speaker .
Don't bother telling them - if they're too stupid to realize they are being heard by 3rd parties - all the better..
Have someone within hearing distance do the recording.
What "law" are they going to get "John Doe" for recording the truth? Are they going to come after you because you let someone else listen in? Believe me they'll be too busy covering their butts when your recording hits the media (ooh yootube~~).. If Dateline and 60 Minutes can do it so can you..
It's about time these criminals get uncovered!

This is true. Tonight, I just received a phone call - AT 9:00PM!

COME ON. I immediately asked for the time when I picked up the phone and they confirmed, "9:00pm."

Then, after I tell them I'm going to record the conversation, the supervisor said that she isnt giving her permission to let me record. Guess what? YOU CALLED ME, NOT THE OTHER WAY AROUND! I CAN RECORD YOU!

At this point I'm considering legal advice. This is rediculous.

You can reach me at mikemuyo at yahoo.com

I could hear yelling in the background, as if somebody was loosing their temper to get somebody to pay up.

They shouldn't have taken your money if you are on FULL DISABILITY. I would contact the guarantor of your loan. If you don't know it Sallie Mae knows it. There is usually a form that you fill out to your guarantor stating permanent disability. I woulnd't let this go I would try to fight it.

https://www.classmates.com/people/Lamar-McCoig/8736209001

https://recentlybooked.com/SC/Horry/LAMAR-UPCHURCH~94_HC04022320623

https://www.fbi.gov/

https://www.tn.gov/tbi.html

https://www.salliemae.com/contact-us/

https://studentaid.gov/h/apply-for-aid/fafsa

someone put in an application naming me as a cosigner, which i had no part in

it even was on my credit report

I am a cosigner on a loan and receive calls about late payments. When I call, I am not able to make a payment and trying to get to customer service is a joke; regardless, the system hangs up, never get to speak with anyone and the payment is not made. Last call was 09/30/2022 @ 11:15AM CST

Oh my goodness! I am both glad and angry that I am not the only one having this problem. I have been fighting with Sallie Mae for 2 years now concerning my loan. They say they send stuff out and that the address is invalid. I told them that they are lying, and they didn't like that too much. My question is, who do we report this to? There has got to be some way to report this abuse.

Sallie Mae has not sent anything to my house and on my account it says that my home address is invalid, but my home address is valid and correct. I have not received any bills from them and Sallie Mae has turned my private loan debt over to a collection agency. The people who work at Sallie Mae are not paying attention to the accounts that people have. Really, this is an error on Sallie Mae's part and they need to fix it.

Hey Maelstrum..what division of Sallie Mae do you work for? are you one of their trolls? LOL

SALLIEMAE IS NOT POLICED BY ANYONE..the Department of Education is working against the student to be able to take EVERYTHING YOU OWN if you fail to make payments.

you think the feds give a crap about you? They ALLOWED SALLIE MAE TO BE A LENDER THEN SMACKED THEM OUT OF HTE LENDING BUSINESS NOW THEY SERVICE ALL OF THE LOANS.

You cannot declare bankruptcy, you cannot fight them with the office of the ombudsman as they are a "neutral party" and have no LEGAL ABILITY TO SANCTION THEM

The Dept. of Education works with THEM TO SCREW YOU WAKE UP.

Sallie Mae can and does whatever it wants until we the people stop the horse sh@#!

You are all [censor]S.
Check out your colleges institutions. Sallie Mae is policed by the FEDS and its doubtful they would make such OBVIOUS blunders to your accounts while it is completely possible the college you are attending is committing fraud. Mine did and the college was closed down.

Anyone who tries to say that we got our bills from Sallie Mae and therefore they have notified us properly is just plain wrong. My Career Training Loan with Sallie Mae has been plagued with incorrect billing notices, no bills sent, errors in their online information, etc. You try to stay on top of the issues by checking online, but their information is wrong so often (and for a while in 2009, their site crashed constantly) that you cannot rely on the site. And Sallie Mae refuses to work with customers. In 2008 when the post office lost my payment due to a fire, they sent me documentation which I provided to every company that did not receive my payment because of the fire. Sallie Mae was the only company that refused to deal with me, raising my interest rate and slamming me with late fees. Since then, they have lost 3 of my payments, always trying to charge me late fees. They stopped sending me bills for a about 6 months.

Recently, after getting a 3 month forbearance and confirming it both online and with an approval letter sent to my home, they revoked the forbearance but did not tell me, did not update the online billing or send me a paper bill/notification. Instead they tacked on a ton of late fees to my loan and then had their collection agency harass me. When I called to straighten things out, one person said there had been a mistake, but then she hung up (or someone hung up for her when she admitted a mistake). The second person gave me no less than 5 different excuses, all inconsistent, then started badgering me to send him money.

I filed a complaint with the BBB in Eastern Pennsylvania and sent a letter to Sallie Mae demanding a refund of the late fees. They say the fees are valid because I didn't make payments during the forbearance, which is why they canceled it. Ridiculous! A forbearance means NO payments are due until the forbearance expires.

I'm now sending a complaint to the Sallie Mae consumer advocate (Kelly Mahoney, P.O. Box 4200,
Wilkes Barre, PA -- she was there a year ago, so I assume she is still there) as well as to my state's Attorney General's office and a followup to the BBB of Eastern Pennsylvania. I can only hope someone will take the time to approach Sallie Mae and correct this issue.

I agree thoroughly with the complaint. This is a tough world we live in and not everyone is made of money. We don't all have the government on our sides when it comes to matters regarding debt, money and lack thereof.

I have 2 Sallie Mae accounts and have recently gotten behind on my payments due to change in employment and other financial difficulties. I attempted to get their help with adding them to a debt consolidation program I am in where they would get their money every month on time but, they would have to accept lower payments. They have been very unreasonable about it all. They won't lower my interest rates and they won't agree with the terms of the debt consolidation program. They should be willing to cooperate knowing that they would get their money that is due to them. But, instead, I keep getting harassing phones calls daily (sometimes more than 2 a day) I owe approx. 2, 500.00 on each loan. What is it going to take for them to understand that not everyone can always make ends meet in this world today? Worst case, I may have to file bankruptcy for them to see the light even if it does destroy my credit rating for several years.