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Safeway / terrible experience

1 rivermarksanta clara, United States Review updated:
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I went to safeway rivermark today 7/13/08 @ 2:30 pm and picked up a premade birthday cake. I asked the woman behind the counter if someone could write Happy Birthday Candice. She asked the oler Oriental gentleman behind the counter and he said No, I'm too busy, SHe said "You're too busy?" and He said "yes". She then told me she will do it but cannot guarantee me how it looks. I tld her forget and Give me the cake, I will put it back.She looked at me stunned. I then yelled to the man in the back "Thank You", I picked out an ice cream cake and paid at the front register. I asked to speak to a manager but spoke to a cashier. She then called up a manager and told him what happened. He never came down to talk to me. She told me he will take care of it. I don't feel like I got any satisfaction. I will definitely go see the manager when I return to safeway. I have a family of 6 and spend a lot of money buying groceries there. If I get no satisfaction I will shop elsewhere.

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  • Jo
      13th of Jul, 2008
    +2 Votes

    Maybe the guy was too busy. The world doesn't revolve around you... b*%$#!

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