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Safeway Insurance Company / insurance fraud

1 United States

My truck was totaled in my driveway by someone insured by safeway insurance company. After ignoring my calls for almost 3 weeks,now they are lying about the value of my truck and will only pay for 50 % of my fence that was destroyed. The agent handling this is Sylvia Gomez. Phone Number is [protected]. The case number is 0050335-il-ppcl . Sylvia Gomez told me she was using the NADA Guide for the price of my truck. She said they had to deduct 700.00 for the miles on the truck it is really 500.00. The price she gave me is the base price for my truck in poor condition. My truck was in excellent condition,has 4-wheel drive,air.and aluminum wheels that she did not allow for. All I want is to be able to replace my truck and fence with the same as what I had. I told them I needed this to be settled, so I guess this is why they figure they can cheat me. Please help to resolve this. Thanks, Rollin Kenning

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