Ross Dress for Less / customer service

Oregon City, OR, United States

I've shopped at the Ross store in Oregon City, Oregon for 40 years. I have never had any issues with any of the staff there, in fact, they are always so eager and helpful. However, I was shopping yesterday morning and had some trouble finding a duvet cover to fit my bed. I spoke to a really nice lady at the register and she directed me to an area of the store. As I was walking towards the area I tried to get the attention of one of the workers. I had a hard time seeing her name tag but I asked her name and she said it was January? I'm not sure if she was just making that name up or if for certain that is indeed her name. Anyhow. She was extremely rude to me. She told me she is a manager? and that she was busy with managerial duties and that I should go ask one of the other employees. I was baffled and stunned to be treated in such a manner. I immediately left the store and will not be back to any Ross store if this is the kind of people they hire to help customers. Thank you.

Oct 03, 2018

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