The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Roomster.net / they will cheat you out of your money!

1 United States Review updated:
Contact information:

Don't go to this service! Roomster.net cheats you out of your money!!! I signed up for a four day trial and after that was over, without a reminder, they signed me up for another 30 days which I did not need and did not want to pay for. Their policies are shady and very vague when you sign up. 29.99 down the drain, I have tried to get reimbursed but the ###s with the service apparently do not have actual live people as customer service representatives, they only reply by 'comment box'. This service is a downright f-ing scam.

Sort by: UpDate | Rating

Comments

Sa
  2nd of Apr, 2008
Agree Disagree 0 Votes

Even if you do attempt to unsubscribe, you can still end up with a situation like what I'm experiencing. In my case, when I go to cancel the subscription it either falsely tells me that is has succeeded [the charges suggest otherwise], or that the request cannot be processed. I've opened claims with BBB and PayPal so far, but PayPal already denied the movement. I sent in more information and am waiting to hear back from them again.

Also, there HelpDesk had this odd habit of not working at all until I sent a notification that I had filed a report with the BBB. Suddenly, it worked. And no one responds to their listed e-mail.

Nd
  6th of Mar, 2010
Agree Disagree 0 Votes

The problem is that it will not stop there; they will continue withdrawing money from your credit card unless you declare your card lost or stolen as I did. Roomster says that in order to stop the payment you need to cancel the subscription from your roomster account but there is no tab on your personal account to do so. There is a section where you can disable your account but they will still take money from your account every month. So I suggest you to cancel your credit card so they will issue a new card number for you and roomster will not have authorization to withdraw money from your account anymore. I know it is a nuisance to do so but it is the only way to stop them. I really wish someone will take legal action against them soon or later. In the mean time one way to revenge is to open a new FREE account with roomster and to use their GIVE A SHOUT to the other member warning everyone about the danger of giving roomster their credit card number. I have done so and I have warned about 10.000 around the world about this scam, but finally romster banned me from accessing their web site. So I decided to find a way around it and I downloaded a software to hide my IP address (you can do the same by following this link http://www.hide-ip-soft.com/download.htm ). Now I can access roomster.com again to continue my warning campaign. I hope that many people will follow my suit so roomster will have no choice but to actually go and get a real job to make a living as many of us do instead of stealing from honest people

Post your comment

     

Reply to

close
Send