Red Lobster Hospitality / my birthday dinner waited 1 hour for dinner was cold

Kansas City, KS, United States

Always go to Red Lobster on my birthday love it except today was terrible we waited over 1 hour for are food ask why was it taking so long they said cause they had a party of 16 but they were not busy are food came out it was cold called for the manager took it back still came kinda cold no bread for about the 30 mins I order a lobester margrette frozen took 25 minutes to get it then it was all watery I told her take it back cause why did it take that long it had to be sitting there for 20 or minutes I want a new one .I told the manager we deserve a discount she did not here is my ticket# [66407] at kansas city barry rd we spent $139.47 we always spend over 100.00.

Sep 20, 2017

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