Reclining Loveseat / toxic chemicals emmiting from product
In good faith agreed to purchase a reclining sofa for the total price of $2139.24 which included their Guardsman Gold Plan guarantee cost of $250. and delivery cost of $100. I paid the required deposit of $534.81.
Before delivery was allowed to take place, the balance of $1604. was required, and I did as demanded. Two days after the loveseat was delivered I called the store from which I purchased the loveseat to complain of a toxic chemical smell emitting from the loveseat that was permeating the house and causing my wife complications to her health.
When I addressed my initial complaint to the sales manager from whom I purchased the loveseat, he immediately indicated that it was most likely a chemical used in the cloth material of the product. I explained my wife's comprimised immune system and the toxic fumes where making her sick. He explained that they would not accept the loveseat return, as it was special order. After repeated calls to him and Haverty's office in Atlanta insisting that I could not accept a dangerous to my wife' shealth product, they agreed to pick up the loveseat but insisted that I would have to suffer a forfeit of $534.81.
My attempts so far to not suffer a loss of this amount of money for a product that apparantly was know by them to emit toxic chemicals has not been successful, as Haverty's refuses to do the honorable thing and refund my complete total price that I paid for a defective, dangerous to a person's health product.