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CB Furniture Stores Haverty Furniture Companies 11500 Carolina Place Parkway, Pineville, NC, 28134, US
Haverty Furniture Companies company logo
Haverty Furniture Companies
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Haverty Furniture Companies company logo

Haverty Furniture Companies

11500 Carolina Place Parkway, Pineville, NC, 28134, US
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
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D
6:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Haverty Furniture Companies - product and customer service

The furniture was not well constructed. Their technician came out to see the furniture and said he couldn't do anything about the crooked skirt, but if I wanted to go through the trouble I could replace the legs
myself, and that I would be reimbursed the cost. I bought new legs for the sectional and replaced them myself, no easy task these are very heavy sofas. The store manager assured me that he would reimburse the cost of the legs. instead they sent me a $125 gift certificate for their store, I made it clear that I did not want the gift certificate, since I would not be making future purchases there. I just wanted the $45.00 I spent for the new sofa legs. It's been 2 months, several emails and phone calls, and still no reimbursement. PLEASE CONSIDER SHOPPING AT A DIFFERENT FURNITURE COMPANY AND SAVE YOURSELF DISSAPPOINTMENT AND AGGRAVATION. I spent $3200.00 so they weren't that cheap, but I guess you get what you pay for...or less!

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