Radio Shack / horrible customer service

United States Review updated:

Was called a liar by a member of the sales staff at this particular radio shack. Went in the previous week to purchase no contract cell phone and plan. Picked out both and paid for both. Sales rep told me everything was good. A week later cell phone company told me my minutes were low. I told them not possible I was supposed to have free nights and weekends. They told me originally I did sign up for that plan but the sales rep didn't charge me for that plan. Sales rep at radio shack told me I was lying and that he would never had charged me wrong. Now I have to spend more money because of his stupid mistake and his refusal to admit he was wrong when the other salesman can confirm I was right.

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  • Br
      31st of Aug, 2012

    No, now you have to spend more money to get the plan you originally wanted.

    0 Votes

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