Qatar Airways / excessive fee for extra baggage

On my departure from Larnaca Airport in Cyprus I got to the check-in counter to have my luggage weighed, the check-in hostess asked me If I had any additional luggage and I said that I had a small cabin size luggage bag extra, she then weighed the bag at 5kg. I was then informed that the cost of 5kg is 475 euros. Considering that is almost half the price of the flight, I thought that was absolutely ridiculous. I was prepared to pay a fair amount, but that is not a fair amount.

I argued the point with her but in the end was forced to pay the charge as I did not want to miss my connecting flight from Doha to Sydney. This is the first time we have flown with Qatar and we are extremely disappointed at how we were treated and will choose an alternate airline in future.

Nov 27, 2017

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