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Proflowers.com / WEBSITE OFFER NOT FULFILLED

1 CA, United States

I ordered a special offer from proflowers.com and the offer was buy onse dozen roses
get one free. The delivery date was [protected] to have on time for valentines days
sun [protected]. I recieved the order today [protected] and I only recieved one dozen
roses instead of 2. I both emailed and called the co. and I talked to a customer rep that said they would deliver the flowers next week. I informed the person I would no longer need the flowers after valentine days and if they could not deliver the flowers on the date promised I would want a refund of my credit card. The person informed me the only thing they could do for me would be deliver the flowers on a future date after valentines day or only refund $10.00 dollars of the order. I paid $49.48 for the order for only recieving 12 roses not arranged no babies breath or leaves and very small buds. This was the worst flower deal ever. Do I have a right to ship the dozen roses back and get a full refund of $49.49 from my credit card? I sent two emails to the co. today and they gave me no response. Thanks for your input. Sincerly,

Jim Myzel
[protected]
jmsmyzel@yahoo.com

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