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Proflowers / They keep charging me every month for flowers i didn't order

1 United States Review updated:

I ordered flowers a long time ago and they keep charging me every month for the same thing and i don't know how to cancel them. I am almost 80 years old and i don't know what to do. Please help me if you can
Thank you very much

Lo
May 26, 2015
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Comments

  • Cq
      26th of May, 2015
    0 Votes

    This particular complaint doesn't concern the problems I am having. But the writer need to call bank and tell them to put a stop to unauthorized charges and request money back. This person is a senior, I am in senior ministry and don't like anyone mistreating them.

  • Be
      26th of May, 2015
    0 Votes

    I agree with CQuest; you need to cancel your card asap. You can file a dispute with your bank and attempt to get your money back, although odds are you aren't going to be able to recover all of it if these debits have been occurring for a long time. Have you contacted Pro Flowers? I recommend you do so before filing the dispute with your bank (but still make sure to close your card right away) because they will want to know what the merchant's response is. Good luck!

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