Proflowers / Misleading Advertising and rediculous fees
Watching the science channel and saw a Pro flowers commercial with great discount for science channel viewers. Went online and placed 39.99 order for delivery on Valentines day by clicking on this special TV viewers page and putting in the special "SCIENCE" code. Wow i'm thinking I'm sure this is gonna be a great deal so I shouldn't have to worry about being screwed, after all, they assured me I was getting a great deal. Silly me for not noticing the final price in tiny the field at the top of the review page (I thought it was strange that I didn't see a price on the review page but what the heck, its Valentines day and they are assuring me I am gonna get a great deal. I will give them the benefit of the doubt.)
I get my confirmation email and my jaw drops. My GRAND TOTAL as they put it was $68.87. YES FOLKS ALMOST DOUBLE WHAT THEY SAID THE PRICE WAS GOING TO BE.
Here's what they didn't say - That shipping - Too ship flowers no less was going to cost $14.99 alone. Nevermind thye kept flashing 'THIS ACCOUNT IS ELIGIBLE A FREE SHIPPING REBATE' which just turned out to be another fishing scheme to get me to join some cost saver club they are in cahoots with, so that said club can bill my credit card for services that I will never use - and of course thye tell you that the window will remain open so that after you confirm your order you can click it and collect your rebate. See the lure? But that's not all. Enter the special fee for Saturday delivery - $9.99. Oh and of course lets compound that with a $3.90 tax. So I call them to cancel and of course they are conveniently unable to cancel the order because it's past the 7th of Feb. I asked the person I was speaking to to please justify to me the Saturday delivery fee - She couldn't. Her explanation was "That's just something they charge." What kills me is that I could do absolutely nothing about it. There was no one to take accountability. I took the bait and got hauled in.
There are some people that will say 'Hey your fault. You should have read everything carefully." You are right I should have. Screw me for willing to give a company the benefit of the doubt that for once they were not hyping a deceitful campaign to lure me in on what is suppose to be a special occasion just to make a blood sucking buck. Screw me for choosing to remain naive to the fact that there really are no more honest companies left in this country that actually have some kind of integrity.
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