SUBMIT A COMPLAINT

Priceline.comrental cars

Hi

On 5th May 2017, I had booked a car with National through Priceline. While doing the booking there was no mention on the website about the fact that vehicle cannot be given to a person with "Probationary Auto License". It said Valid driving license and a probationary auto license is a valid driving license. On arriving at the airport National refused to give a car or transfer it to my friend with a Permanent auto license.See Top 10 Worst Companies in Newark, NJIn this whole scenario, there was no fault of me: the customer. National or Priceline did not mention it anywhere that a customer cannot be given a car rental on probationary license.
I had been charged $24 as the cancellation fee which I shouldn't be coz there was no mention of this condition.
I would like to claim a refund of this cancellation fee. Infact I had to pay for lyft to and fro both coz of this problem.
The booking no is [protected]
National car booking no is 1716057083COUNT

Po
May 08, 2017

Post your comment