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Playtika review: bingo blitz 27

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Author of the review
3:24 pm EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good Morning,
I am having issues with Bingo Blitz support as there IS NO support. I won The Chapel of Love, in the Chapel of Love. I have witnesses that saw me win it and saw it in my inventory. Next morning it was gone. I contacted Bingo Blitz support and got the auto generated response that someone would be in contact the next few days. I sent ticket INC3259205 into support on 26th February, over 2 weeks ago. I have put more tickets in asking what is happening and all I receive is the same generic email "update, cookies, we're too busy to investigate, have 60 credits and go away" basically in a nut shell. I'm sorry but a non giftable item which would give me 800 credits for completing the gold level is not the same as 60 credits. I find it appalling that after playing for 5 years that I do not even get a proper response. I think if they can not look after there non paying customers, I am not keen to spend money. After the elves I decided to put money away so that I could buy credits to increase my chances of completing the next event which this time is stickers. I am at the stage now having 3 albums finished to spend my money but instead thanks to Blitz and there lack of response I am seriously considering deleting the game. I know I will definitely not be playing seasonal rooms ever again if this matter is not rectified in time for me to collect my 800 credits for completion. The Chapel of love is closing in 2 days and I still have not received my item or a proper response. Can someone please have a look at what is happening with Blitz. There are so many unhappy people right now and one of the biggest complaints is the lack of support. I have attached screenshots of the 2 emails that they send. My friends also have received exactly the same emails for their complaints. These seem to be the only responses we get and as you can see it does not address my issue of lost item. I paid my credits ( a lot of them) and did the time in that room. I just wanted to complete the gold level for the second time when this happened. I did win the Clown Dive shortly after my item went missing so my Chapel is all I need for the 800 credits. Please can someone do something. Thank you for listening, I don't know what else to do or where to turn.

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27 comments
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Agnė Trečiokaitytė Daugalienė
, US
Jul 15, 2023 6:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Bingo Blitz is a joke they just take our credits

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CChicoski
Snellville, US
Jun 19, 2023 3:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Been locked outta googleplay acct.. Bingo blitz has done this to me a year ago too following bad review I made.

Spiteful IT.

55 DAYS and counting now again.

They give me the runaround everyday. They need to fix this awful game.

They won't do anything @ rude bullying amongst players in game either. Really considering uninstalling.

Too many changes constantly. Not buying anything anymore.

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caroljn
Bowling Green, US
Aug 02, 2022 12:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why don't we get time to dab the last number called? I would have had bingo several times but didn't have time to dab before "game over".

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caroljn
Bowling Green, US
Aug 02, 2022 12:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why don't we get time to dab the last number called before ending the game? I would have had bingo a few times but didn't have time to dab before "game over".

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KKW KimK
Clinton, US
Jun 13, 2022 3:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Monday June 13 at approximately 1:30: been trying to get Istanbul NONgiftable items #8 and 10 for 2 days & spent over 1000 credits …I just now got a bingo on #8 and BB didn’t give me the collectible item ! I’m so mad. And there’s no place to go to complain.

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Denise Kostecki
, US
Apr 04, 2022 3:08 pm EDT

I cannot get on the site at all! I've tried since five thirty est this morning!I missed collecting everything.. someone help.. it's Monday April 4..thank you

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Johnson Stacey
Buffalo, US
Feb 12, 2021 12:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was playing this game sometime yesterday early and set up date to get 20 credits so I tried to update I uninstalled the game and then I reinstalled the game and it won't the games keep saying pending for two days it's been saying still pending what the heck is going on I'm so sick of this is always something with this game please help I'm losing my credits I'm losing out on my daily credits sign mad as hell

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Celine Hill
Broad Brook, US
Jan 15, 2021 1:27 pm EST

I just got four legitimate bingos and they were called bad calls so I lost four credits and I did not get credit for the four bingos that I got

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Celine Hill
Broad Brook, US
Jan 15, 2021 1:26 pm EST

I just got four legitimate bingos and the game called them "bad calls" so I not only did not receive credit for the bingos but I lost four credits

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Sandra1978
, US
Dec 09, 2019 8:32 am EST

I stumbled across this message board in goggle and I am not sure if this will do any good, but worth a shot. I have had 2 issues lately when contacting support all within a month. I was playing a few weeks ago and something happened with the game where I did not receive my 423 credits won in a super chest in blackout lounge. I contacted support, and they advised that all credits were credited to my account; however, they were not. I emailed back and forth and got nowhere so I let it go. Last night I won 2 games x2 in blackout lounge and there was a glitch in the game right at the end, received an error message that the game will close. I again did not get my credits. Contacted support and now again are saying that my credits were credited at the end of the game. Now I am fighting with them again for credits I EARNED. I know I did not get my credits as I only had 4 credits left. This is my last straw with this game. All I want is what I earned. What is the point of having support when they won't help or honor their game.

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Losing faith
, GB
Nov 17, 2019 3:09 am EST

Urgent re structure required for bingo blitz

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Losing faith
, GB
Nov 17, 2019 3:08 am EST

Well, after reading all the other complaints I don't think any of bb players will get any satisfaction at all, you really need to pull your finger out and resolve many many problems that you have .
Firstly, allow players to daub the last number called before you end the game
Make all ungiftables a little less htg than the current once in a blue moon,
So many friends on bb have the same complaint even curse in the chat rooms, as its so frustrating and infuriating as this is supposed to be fun! Please bb I implore you to re vamp up date or whatever you need to do to make bb a better site to play,

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mel price
, GB
Oct 13, 2019 5:50 pm EDT

can you please fix this for me

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mel price
, GB
Oct 13, 2019 5:49 pm EDT

cant seem to get on bingo blitz

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Carol Seay
, US
Jul 03, 2019 9:41 am EDT

on July 2nd, 19 I purchases 10 dice rolls. Then I played it and it crossed me over the start line but never received extra credits. I think I should have received 350. I was on the 2nd screen or in other words I went around the trail twice.

I am sending you a screenshot of where I am currently on the trail.

I also purchased Deluxe Credits pack 1 for 24.99 receiving 465 credits.

I should now have over 700 credits.

cseay1012@aol.com

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Rodrigo Aquino
, US
Nov 14, 2021 4:08 pm EST
Replying to comment of Carol Seay

You gave them money lol. They belong to a Chinese casino! You will never see that monay again...

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Donnawells72
, US
May 20, 2019 6:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Every time I try to load the Blitzy's Bakery section of the game, it comes up with the speech bubble relating to the apprentice bit in the corner. The only way to remove this an d move on is to click on the speech bubble. Whenever I do this, the whole game closes down and I have reload it. We have tried everything we can think of to prevent this. My Husband suggested I delete the game, then reinstall it, but that didn't work. We have made sure that I have the most up to date version of the game and that there are no updates needed. To the soft wear or anything else. I play the game on an iPad. I would be greatfull for any suggestions to rectify this problem. My email address is donnawells72@icloud.com Thank you.

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Tanya Butler
, US
Jan 08, 2019 11:22 pm EST

I think it’s sad that Bingo Blitz is taking advantage of the game. You have us make purchases and then take all your credits. You get nothing you need nor new buddies. These extra so called bonus games are not worth playing .

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Charlsye Jarvis
, US
Jan 07, 2019 7:59 pm EST

does anyone ever do anything about or address any of these complaints? it doesn't appear so, and why does bb call the last number on a bingo game and end the game at the same time not allowing their customers to daub the number let alone call a bingo if that number results in one. that is bad business and if nothing else unethical. also if bb receives a bingo call how can they possibly call it a late bingo and not give you credit for it . if it is late they wouldn't even receive it in the first place. i'm scratching my head on that one.

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Debbie Thomsen
, US
Dec 28, 2018 11:17 pm EST

I have a ticket that was never addressed for Plunder Bay back on Oct. 23, 2018. I have since won the last one needed (the girl pirate with the pirate flag) but now it didn’t give me the 3500 credits that I am entitled to. I have submitted MANY messages through messenger/ Bingo Blitz Complaints and just continue to be ignored so I am trying the complaints board in the hopes that my credits are now given to me. I have MANY print screens in Messenger as well. PLEASE somebody address this. 3500 credits is a lot to not receive!

Debbie Thomsen
btdt1952@q.com

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Charlsye Jarvis
, US
Nov 28, 2018 4:26 pm EST

i have over 400 power ups alot of which i purchased my self. bb keeps blocking them by throwing up a click to buy more coin sign after i have used only 2 or three of my power ups, therefore blocking me from using more and also causing me to lose the use of a super charger i may have already chosen. it stops working after that and is wasted every time. this has been going on for several weeks already. bb please stop. i have spent alot of money with you and this is a very poor way to treat a customer who may or may not spend more in the future depending on your actions.

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Nicola Quimby
, US
Nov 02, 2018 7:42 am EDT

Nearly 2 weeks now iv had trouble with constantly being told iv already recieved this gift when i click on any free gift given. When i avnt recieved any gift at all . Also it london late lounge i try to go higher on the status bar and it says opens from athens, iv complete athens so dont no how im supposed to higher my status bar

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Doris Domingue
, US
Oct 20, 2018 8:54 pm EDT

You all think you got problems, I haven't received gifts or been able to send since I started last week

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Shannon Thorpe
, US
Oct 11, 2018 9:15 pm EDT

Bingo Blitz is a horrible game. If you are playing blackout lounge and only have one to three numbers open on your bingo cards, when you get the instant daubs and click on them they disappear and don't go on any of the bingo cards. What a joke! Plus good luck trying to win any of the regular bingos unless you pay tons of money and know the tricks/cheats to win on the first number called. WTF?!

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Maggie Menchaca
, US
Oct 11, 2018 1:07 am EDT

Bingo Blitz is corrupt! They've started rigging the games ever since they started the piggy bank that collects our losing game chips SO THAT WE CAN BUY THEM BACK! Who can we report this to?

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Tony Delmonte
, US
Nov 08, 2018 8:02 am EST

I agree. Piggy Bank should be free.

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MJM273
, US
Sep 02, 2018 10:24 pm EDT

Thi game was so good, now it sucks. It even rob us of the last bingo ( When i call the last number do't give us break to do bingo(