Planet Fitness / refused membership unless I granted access to my bank account

Review updated:

Went to new Traverse City Location and inquired about membership.
Didn't get far when I was informed they are on probation, and I will
have to provide direct access to my bank account to get a membership !
I asked if I could pay a year in advance either on charge card or cash.
NOPE, We can't offer you a membership without access to your bank account. I said I had been burned before by giving access, and asked again
about a charge card or cash. Again I got rejected! So I walked out!
Complained to the Company HQ, and got a dodge' em reply on how
convienient it is for all the "new to gyms" customers. is this right, they
don't allow membership without direct access to customers bank
accounts! Or its no matter what happens over charge or not we want
the money, you can TRY and get it back later. Can't believe all the people
that so freely give up that access! Went someplace else, no issues.
Passed the word to others in my condo, two others were going over there
but stopped because of that. They also went somewhere else...good!

Mar 23, 2016
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  • Am
      May 09, 2016

    I don't know what they meant about on probation or new to gym comment. That is how it is at all Planet Fitness. You see the amount of complaints here from people not wanting to pay yearly fee? I can only imagine the hassle if they had to deal with the monetary end on a daily or monthly basis. These people are bouncing checks of $39? Do you think they would actually come in and pay every month? Planet is a great facility, plenty of machines, free classes, clean shower, locker room and tanning/massage 24/7 for $20 @month??? Come on now, most tanning alone is $30 a month!

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