Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Planet Fitness / cancelation of membership

United States, New Hampshire, Portsmouth Review updated:
100% 2
Contact information:
Planet Fitness
Lafayette rd
I am finding it impossible to cancel this membership. They will not cancel by phone, the haven't canceled when I returned a bill and noted the cancelation. They will not cancel in person. This is a scam and I will never take another membership with this gym nor will I ever recomend anyone else do so. I was never advised at the time of taking out this membership that there were problems to cancel the membership other than a required amount of time to be a member which we have completed. Can you suggest a way to get the message to this company that I am no longer a member and will not be paying any further bills. Thank you Debbie Kenny dvgk@comcast.net


Sort by: UpDate | Rating
A  31st of Mar, 2009 by 
Agree Disagree 0 Votes
This also happened to me. They were withdrawing unauthorized payments from my account. The account was inactive, which caused an overdraft fee on it. The managers are rude and will not help you. Do not join this gym. Be careful of the no contract "contract" scams they have.

Post your Comment

Planet Fitness Logo Planet Fitness
Customer Service
7450 Jefferson Blvd.
United States - 40219
+1 502 964 7555
View Full Information

Reply to