Planet Fitness review: Customer abuse at planet fitness ( 2 comments)

I wrote the following to planet fitness detailing my experience and haven’t received a reply yet!

Hi planet fitness,

You will be pleased to hear that myself and my workout group on Facebook will be boycotting planet fitness based on a single employees extremely disrespectful behavior. Then again, you have continued to employ her despite repeated complaints and so it is clearly planet fitnesses opinion that “Daytona trash” aren’t welcome at your Ormond beach location. Of course, all of us “Daytona trash” would be visiting your Daytona location if it hadn’t been closed for renovations for weeks on end.

I was curious about what those renovations were intended to do for that club but with all the other gyms in the area and your miserably unhappy employee Samantha, who was only too happy to angrily and defiantly tell me her name because? apparently, she can behave like this because this is how planet fitness does things.

What happened specifically you may ask? Well, I parked my car in your parking lot, went inside, worked out, took a shower and returned to my car. I was in my car browsing Facebook before I left when she came out of the door quite literally yelling at me through my window, despite the fact that I had had no contact with her throughout the night. She told me I couldn’t be in “her parking lot” which it apparently is. I told her, “okay, I have a membership, I’ll just come back and check in”. Problem solved, yes? Nope, She told me I had already checked in and exited and so I was not allowed to renter the facility. She then proceeds to further her insult by telling me that us “Daytona trash” are not welcome there.

Instead of fighting with Samanth- at your ormond beach location working the overnight shift, I just left. I’m sending you this message but this will certainly not be the last place I post this story. I’m positive that as many people as possible should know about how you conduct business and as a professional IT technician, I know how to “get the word out” if nothing else.

Don’t worry, “Daytona trash” like me and anyone else I reach that is also “trash” won’t be troubling your ormond location or any other. There are 8 other gyms in this town alone and I would go to any one but yours at this point. Bye bye