The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Pegasus Airlines / baggage damaged

1 Istanbul, Turkey, Albania Review updated:

I flew from Vienna, Austria, (January 7th, 2019) to Tirana, Albania. With a connection in Istanbul, Turkey.
When I was picking up my luggage in the end of the curse, I found out that one of the wheels were broken. Not only this, also, I realised that whoever broke it, tried to fix it with tape, what didn't work, of course.
I made a official complaint in the airport and they said it was my right to complain to the airline and ask for a compensation.
More informations about the flight in the photos.

Pegasus Airlines
Pegasus Airlines
Pegasus Airlines
Pegasus Airlines

Ji
Jan 8, 2019
Sort by: UpDate | Rating

Comments

  • Fl
      9th of Jan, 2019

    1/5 of all flight have the declared damaged baggage.
    You need to hire the lawyer in order to get compensation via the court, if no compensation is received from the air carrier in 15 days.
    The legal assitance and government fees can cost you from ~6000 rs, if you need the compensation in India.

    0 Votes
  • Fl
      9th of Jan, 2019

    Sorry, incorrect data: you are not in India, but you have not stated your location.

    0 Votes

Post your comment