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Paretologic Regcure / Regcure & SafeCart

1 United Kingdom Review updated:

Regcure & SafeCart - Do Not Part With Your Money

Tried to purchase Regcure by Paretologic but I did not get a Licence Key. They had no problem in taking my money via Paypal using the payment collection company SafeCart but neither Paretologic or SafeCart will respond to any of my requests for a refund. For Regcure read REGCON!

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Comments

  • Al
      10th of Mar, 2009
    0 Votes

    I paid by credit card, download instructions with license keys were with each product, i installed with ease, put in keys and works well. You need to click on "about" to enter key - product will work.

  • Ch
      19th of Mar, 2009
    0 Votes

    Hello,

    I am sorry to hear of the problems you have experienced attempting to receive a refund for your purchase and I want to assure you that we are committed to resolving this matter for you. ParetoLogic guarantees their products, so if you have not been able to contact them for your refund, we will be happy to assist you further with it. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. You can also contact us through email at customerservice@safecart.com.
    Best wishes,
    Christine
    SafeCart Customer Support
    www.SafeCart.com

  • Di
      31st of Mar, 2009
    -1 Votes

    it just might work if i got the license keys. but that is just it i never got it . understand what i am saying now

  • Dh
      24th of Apr, 2009
    0 Votes

    I am also experiencing difficulties in getting the Parentilogic DriverCure to load properly. It may be just a simple work around in my computer, as the Family tends to add drivers that are mapped all over the place. I am holding off judgment until I can speak to a live person. FAQ are OK but only take you so far.
    I have their address:
    Technical Contact Information:
    Name: Adrian Pereira
    Organization: ParetoLogic Inc.
    Address 1: 1827 Fort St.
    City: Victoria
    State: British Columbia
    Zip: V8R 1J6
    Country: CA
    Phone: +1.2509841109
    Email: Email Masking Image@paretologic.com

    Does anyone have a tool free number for accessing them from the West Coast of the US?

    Thanks!

  • Pa
      30th of Apr, 2009
    0 Votes

    Hello DHadick

    We sincerely regret to hear of the difficulties that you have experienced with your Paretologic purchase and we would welcome the opportunity to work with you to resolve this matter to your satisfaction.

    For further assistance, please send an email describing your issue in as much detail as you are comfortable, as well as including your order number, name of the Paretologic product purchased and your license key if at all possible to helpdesk@paretologic.com Our highly skilled technical team will be delighted to assist you.

    We look forward to hearing from you and appreciate the opportunity to be of service to you.

    Kindest Regards
    Laura
    Paretologic Liaison

  • Rs
      8th of May, 2009
    0 Votes

    Paretologic's products specifically RegCure and DriverCure caused my system to malfunction. The suggested fixes resulted in my having to completely reformat my hard drive losing valuable information. When I tried to call tech support I could not find a phone number. After researching on the internet I got a phone number but got a recording saying all tech support personnel were busy and hung up. I contacted SafeCart and they told me to contact Paretologic, after explaining the situation they gave me an email address. The suggestion above that SafeCart will assist in getting a refund is a joke.

    I have contacted my bank to dispute and am filing complaints with the US BBB and FTC and the appropriate Canadian regulatory agencies.

    I suggest you noy buy the product and don't use SafeCart

  • Fu
      19th of Jun, 2009
    0 Votes

    i have regisrty key doesn't work help!!!

  • Da
      4th of Jul, 2009
    0 Votes

    i subscribed to regcure you took my forty nine dollars but i still have the same problem then i got redirected to another site that wanted 139 .00 dollarsmorei would like my credit card credited and cancel my transaction

  • Sw
      22nd of Jul, 2009
    0 Votes

    I am having the same difficulties as these other folks. I paid the money via credit card and got my new license keys for regcure, xoftSpySE, and Drivercure but none of them will register...It keeps telling me they are not valid keys...what next?

  • Go
      22nd of Aug, 2009
    0 Votes

    I purchased RegCure and the AntiSpyware products and have had no technical issues with them; however, I do have an issue with the pricing. I was under the impression that they were one-time charges, which they are not. It is a monthly charge and I would like to discontinue paying for them and have my credit card credited. I also have an issue with the fact that it is very difficult to find any phone numbers or other contact information for this company. The only way I found any help was to read this complaint blog. That is a sad way to run a company. It seems to be avery underhanded and very dishonest company. I will never recommend this company nor any of its services to anyone.

  • Pn
      13th of Oct, 2009
    0 Votes
    Paretologic Regcure - NO REPLY& NO REFUND
    New South Wales
    Australia

    I paid for the RegCure, tried it out on my p.c. and it did not make any difference.I notified the company within the 30 day peroid (to be eligible for a full refund ) .They replied back that they wanted to help;I said no as I once again requested a refund.
    THEY HAVE NOT BOTHERED TO REPLY! RIPPED OFF !
    P

  • Si
      14th of Nov, 2009
    +1 Votes

    On 10-27 I ordered your driver cure off the internet. I clicked on the $10 off coupon, but at the end of the transaction the $10 coupon did not register and I paid the full price of $39.99. Also, when I run the program it says that 7 items need to be fixed, but it will not go further and fix them. My ref # is PTC-U291009-72XUN.

  • Ga
      15th of Dec, 2009
    0 Votes

    I bought a new computer but I don't know how to get driver detective downloaded on my new computer. Anyone know?
    I have my registration number .

  • Ga
      15th of Dec, 2009
    0 Votes

    I have had good luck until I bought a new computer and don't know how to re-download this software. (Driver detective) to the new computer

  • Th
      20th of Dec, 2009
    0 Votes
    parentologic regcure.com - trying to cancel cant find info to get intouch
    thomas reilly
    West Palm Beach
    Florida
    United States
    Phone: 561-201-4577
    kickup31849@aol.com

    trying to cancel cant find someone to talkto

  • Re
      24th of Dec, 2009
    0 Votes

    I have been calling 1800-209-6437 to speak to someone in regard to cancelling my subscription without success. I actually was lucky to call today 12/24/2009 and got a human being to talk about cancelling my subscription and was directed to a website
    helpdesk@paretologic.com. I tried sending an e-mail which was redirected to my e-mail address stating that this was not a legal site, could someone out there try to clarify my problem (s)...

  • Jo
      1st of Jan, 2010
    0 Votes

    To whom it may concern,

    I have been trying to registed product, but system won't let me!!!
    I have copy an paste license key but still doesn"t work, won't let me fix problems.
    I'm very annoyed and disappointed with this product

    Help

  • Ch
      20th of Jan, 2010
    0 Votes

    some one hacked my computer and put this on my computer -- no joke -- but this is the worst product -- it just added to my problems and I am disputing the charges on my card -- I checked the regcure site and it states that it will get rid of virus and malware -- since I was hacked I now have this malware called vintris or something like it and the Regcure stated it would get rid of it -- it didn't -- so false advertising

  • Dh
      3rd of Feb, 2010
    0 Votes
    Paretologic Regcure - still promts renewal after it has been renewed
    d.harker
    Coventry
    England, West Midlands
    United Kingdom

    My Regcure renewal fee was paid via safecart receipt no PTLC-U250110-91GJT
    But my software keeps informing me that i need to renew my fee.
    canyou please advise what i should do to resolve this problem

  • Gr
      13th of Feb, 2010
    0 Votes

    thank god i use pay pal and was able to stop some of the rip off. i went to pay pal and stoped the reoccuring payments i did not authorize or want payments to be taken out of my account. all i wanted was to try out 2 of your products . regclean and a driver program i loaded reg clean and it worked the other program would not install and i am going to deleate it. i will use the regclean for the time it is allowed and then i will deleate it, but i will not keep paying for it on a yearly basis . i only wanted the regclean program for the price listed at you web page $9.00. to use to check my computer. i think you may have gotten to me for $ 39.00 instead of the $9.00 this time but i promise you i will not be taken a second time i plan to let others know what you are doing. you are a ripoff.i did not see anything about the higher price you charged me when i downloaded the product. you can call me if you want to. i called pay pay also and was told that i coud not stop the $39.00 payment because it was in something in an agrement in the license agrement. you didnot have that in a place on the site that could be seen .
    millard vaughn
    po box 146
    hemphill tx 75948
    mbv@ndemand.com
    7J8890405F205380T)


    Hello MILLARD A VAUGHN,


    You successfully canceled the following recurring payment. PayPal will no longer bill you. If you did not request this cancellation, contact PayPal Customer Support toll-free at 1-888-221-1161.

    Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.

    Payment Details

    Profile ID: I-PNMYWA3UTW8T
    For: RegCure PC Optimizer - from www.safecart.com
    Merchant Name: SafeCart
    Customer Service Email: customerservice@safecart.com
    Customer Service Phone: 877-370-9229

    Payment Details

    Start Date: Feb 9, 2011
    Payment Cycle: Yearly
    Amount Per Cycle: $29.97 USD
    Last Payment Date: Dec 31, 1969
    Last Payment Amount: $29.97 USD


    Thanks,


     

    Hello MILLARD A VAUGHN,


    You successfully canceled the following recurring payment. PayPal will no longer bill you. If you did not request this cancellation, contact PayPal Customer Support toll-free at 1-888-221-1161.

    Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.

    Payment Details

    Profile ID: I-LK0LTCGD2JU5
    For: Privacy Controls - from www.safecart.com
    Merchant Name: SafeCart
    Customer Service Email: customerservice@safecart.com
    Customer Service Phone: 877-370-9229

    Payment Details

    Start Date: Feb 9, 2011
    Payment Cycle: Yearly
    Amount Per Cycle: $9.97 USD
    Last Payment Date: Dec 31, 1969
    Last Payment Amount: $9.97 USD


    Thanks,


     


     


         
    Express Checkout Payment Sent (Unique Transaction ID #7J8890405F205380T)


       
    Original Transaction
             
    Date
    Type
    Status
    Details
    Amount

    Feb 12, 2010
    Payment To SafeCart
    Completed
    ...
    -$39.94 USD


           
    Related Transaction
           
    Date
    Type
    Status
    Details
    Amount

    Feb 12, 2010
    Charge From Credit Card
    Completed
    Details
    $39.94 USD

    Total:
          -$1.06 USD

         


       
    Business Name:


    SafeCart (The recipient of this payment is Non-U.S. - Verified)

    Email:


    customerservice@safecart.com

    Payment Sent to:


    paypal@safecart.com

         


       
    Total Amount:


    -$39.94 USD

    Fee amount:


    $0.00 USD

    Net amount:


    -$39.94 USD


         


       
    Item Amount:


    $39.94 USD

    Shipping:


    $0.00 USD

    Handling:


    $0.00 USD

    Quantity:


    1

    Order Description:


    RegCure PC Optimizer

    Invoice ID:


    PTLC-U120210-65STU

    Date:


    Feb 12, 2010

    Time:


    11:27:56 CST

    Status:


    Completed

         
         
         


     

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