Panera Bread, Carlisle, PA / no service at 8:45 pm

On Wed, March 15th, I called Panera Bread at 8:45 PM from their parking lot. I wanted to order a large container of soup. No one answered the phone, so I went inside. As I stood at the counter, no one would give me the time of day so I left. If you are going to advertise being open until 9PM, then you should provide service up until that time. Everyone seemed in a hurry to get things cleaned up and put away. Horrible customer service.

Mar 15, 2017

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