The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Orbitz / Worst experience ever, lost my money!

1 Chicago, IL, United States Review updated:
Contact information:

I had booked a flight via Orbitz website. Few minutes later I received a confirmation email from Orbitz confirming the flight. Everything seemed fine. So, when I showed up at the airport I was told that I no longer had a flight. American Airlines told me that Orbitz had switched me to United. When I contacted United customer service they said that Orbitz had canceled my flight. I then contacted Orbitz and spent many hours on the phone arguing with them. They just continued to blame me and I was told that they even sent me a message about my flight had been cancelled. They also refused to give my money back. I will never use Orbitz again and I highly recommend no one else to use Orbitz!

Jan 21, 2016
Sort by: UpDate | Rating


  • Or
      22nd of Jan, 2016
    +1 Votes

    My name is Luisa, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at and enter my name in the subject line, so that I can investigate further.
    Thank you for your patience, and I look forward to hearing back from you.
    Orbitz Customer Relations
    Chicago, IL

Post your comment