Optimum Internet / internet
The technician cam today morning the 3rd day have unreliable internet and very bad tv. Then after 1.5 hrs the tech leaving, the altice one came to CM Registering, then it was saying init failed router. The support call I made at around 145 PM, they said some one will be there by the end of the day. Later the dispatcher xall ed d and said there is no technician available, the schedule for the tech is tomorrow 08/30/2018 between 11 and 2 PM. The router and cable modem.aee built into one
And the sad thing is there is only one cable internet available here. Thanks to monopoly, the tech/customer service dont care, you are just a number.
Updated by Sastry V.Malapaka, Aug 28, 2018
The internet/tv keeps loosing connection, I lost internet all day, at 530 after rebooting 5 times, the Altice one booted . I called the tech support 3 times, they said i cant do anything until thursday. This is not acceptable.
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