[Resolved] One Assist AppWithout my permission activate one Assist app service

My name is Nazia Shaikh and iam a kotak credit card holder, recently i got new Kotak Mahindra credit Card and with out my permission they activated one app service .
This is completely kind of cheating and fraud to me, How can be such a reputed bank name Kotak Mahindra can do that i was like shocked, they cross limits when they are forcing me to continue with service. since last 3 days iam receiving daily call and forcing me continue with one assist app services I remembered one of them name i.e Mr. Gaurav calling from land line no. I.e [protected] and that call last upto 10 or more.
Iam completely felt like harrased now it is enough is enough now i want to cancel it and i want full amount to be refund i.e Rs.1399/-.

Name :Naziya Shaikh
Card no : xxxx xxxx xxxx 7064
Customer id :[protected]

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Dear Naziya,

    Greetings from OneAssist!

    We regret the inconvenience caused. We are unable to fetch your details, request you to share your registered mobile number and email address details at [protected] so that we can assist you further in your case.



    Team OneAssist.

Aug 03, 2018

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