Old Navy reviews and complaints 1
View all 336 complaintsOld Navy - huebner oaks center (11745 w interstate 10, san antonio, tx 78230)
Chris works as a cashier there. Once, when I was shopping, I wanted to pay with my credit card but had not brought my ID coming from jugging.Thus he refused to sell a $4 shirt to me since he asked to see my ID. It was OK for me although he did not ask anyone else for an ID when paying with credit card. He asked my name to hold my items for me so I gave him my credit card to write my name from it (for his convenience because of my foreign name). But he started to giggle and teased me because I gave him my card to read my name off it and I didn't spell it for him. So I went ahead and spelled my name but then he told me that there is no "H" in my family name which is obviously not true! I was shocked by his behaviour and that he treated me with ignorance, racism, and discrimination. He continued to mock and bully me for my name! Finally my friend came and paid for my item with her cc . However I paid for the item which still he was hesitant to sell us and left. But still I can not forget his behaviour and rudeness after 8 months. Recently, I noticed that he still works there and I don't feel safe to shop at Old Navy in my neighbourhood because of bully and racism from this person.
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