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2.5 844 Reviews

Nokia Complaints Summary

319 Resolved
525 Unresolved
Our verdict: Engaging with Nokia, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Newest Nokia reviews & complaints

ComplaintsBoard
A
10:47 am EST
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Nokia lottery

I received an e-mail containing:
ATTN: Winner,

I am Dr Mason Graham your claims officer, I wish to Congratulate you, you are a lucky person to have won this lottery.

This is a promotional draw which officially launches the new system. With funds accrued exclusively from previous draws, payouts to all winners are guaranteed and will be transferred in record time..

This correspondence officially confirms that we are in receipt of instructions relating to the payment of your lottery winnings Please complete the form below with correct information and email back to us with a return email .

THE FOLLOWING INFORMATION SHOULD BE SUPPLIED COMPREHENSIVELY BY THE BENEFICIARY OF THE STATED FUND, FOR VERIFICATION BEFORE TRANSFER.

1.FULL NAMES OF BENEFICIARY:
2.RESIDENTIAL ADDRESS:
3.DATE AND PLACE OF BIRTH:
4.PHONE/FAX NUMBERS:
5.NAME AND ADDRESS OF NEXT OF KIN:
6.SEX:
7.OCCUPATION:
8.MARITAL STATUS:
9.NATIONALITY:

10.TICKET NUMBER AND SERIAL NUMBER:
11. AMOUNT WON:
The options to receive your winnings are:

1. CASH PICK UP: You can come down in person to collect your funds here in the UK (CASH). You will be required to present a valid International Passport as proof of Identification amongst other documentation which will be required if you choose this option.

2. CASHIERS CHEQUE: This is In consonance with our policy in this regard, be advised that if you option for the cashiers cheque, you are to notify this office that we may give you the modalities to deliver your winning cheque to your place of residence.
OPTION: Whereby a Courier Delivery Service Worldwide is going to deliver your winning cheque to you containing your winning amount and also the Five(5) units of the Brand New Nokia N Series Model Mobile Phones.

You are also required to state your Delivery Option, you would prefer.

DECLARATION:
I...HEREBY DECLARE THAT THE ABOVE DATA ARE TRUE. IN CASE OF ANY UNFORSEEN CIRCUMSTANCE, MY NEXT OF KIN HAS THE RIGHT TO CLAIM MY TOTAL WINNINGS.(SUPER STANDARD AGENT) SHALL ACT AS MY AGENT IN FACILITATING THE TRANSFER OF THE TOTAL FUND TO ME.
DATE--------

Yours Faithfully, Dr Dr. Mason Graham.
Phone Number :+[protected]
Fiduciary Agent for NOKIA 2009 ONGOING PROMOTION
Sweepstakes International Program

Dr Mason Graham

Is this mail true or a lie?
They want me to pay some money for delivery.
Are there any lotterys by Nokia?
What should i do?

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michelina79
, IT
May 17, 2010 12:36 pm EDT
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ho ricevuto la stessa e-mail anchio che devo fare ?

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9:36 am EST
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Nokia nokia anniversary draws

Sir,
I am mary edison from kuwait, I am selected the winner of $210000 nokia 145 anniversary draw. They send this message through my e-mail. If it is true then why should they asking me for the courier charges. I want to know that this is a fake message or what? My email id www.Mary9996969@yahoo.com. Waiting for ur replay.

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dfkjgasdhf
, IN
Feb 26, 2011 7:58 am EST
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sir,
i am Vivek Saxena from Delhi, i am selected the winner of Commonwealth & Nokia Mobile
Draw Promo Worldwide
Nokia 2-6 Boundary
Row SE1 8HP London
United Kingdom anniversary draw. they send this message through my mobile .if it is true then why should they asking me for the custum clearance tax charges 14.000 INR. i want to know that this is a fake message or what? my email id anurag.saxena1990@gmail.com. waiting for ur replay. urgently.

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2:59 am EST
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Nokia promotion

Congratulations! you've won 500 thousand rands in the nokia promo. to claim email [protected]@live.com. telephone number [protected] and the sms number is [protected]. got an email asking for details. later got a call telling me that an affidavit was given in at the johannesburg high court and that i must pay r2200 to claim the price. after that i've send a email to them saying that i did not have r2200 but they can deduct it from my winnings. this was on 17 febraury 2010 @ 15:41.
Today 19 february 2010 @ 07:18 i got another sms saying again congratulations your cell phone number won 500 thousands pounds in the nokia promo. claim code nkukp. send email to [protected]@nokiaonline-finland.org. this came from an sms-web.

Hope you can help with this.

Regards

Phoebe

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Update by Phoebe Botha
Feb 21, 2010 11:23 pm EST

Just a few e-mails I've received, added to give you more infor about these guys.

Dear Phoebe Botha,

Thanks for your prompts response, and i need you to send to us your passport copy or driver’s license or any other form of identification.

However, An application has been submitted on your behalf in the Johannesburg high court hopefully before the end of today the application will be approved.

I will get back to you once I get a word from them.

Thanks,
Mr Anderson.

Dear Phoebe Botha,

The affidavit of claim has been approved by the court this morning and you are expected to pay a required fee of R2, 200 (Two thousand two hundred rand).

I have noted your account information, but do know here that you are expected to pay for this affidavit of claim.

It is this same affidavit that I will present to the bank before your winning can be transferred into your nominated Bank account.

Enclosed is the account information where you have to make the deposit.

ABSA BANK

NAME: AMANDA SWEETNESS JULAYI

ACCOUNT NUMBER: [protected].

Kindly make the deposit and send to me the deposit slip immediately within 48hurs of receiving this money your winnings will be transferred.

Do respond to this e-mail immediately.

Thank you,
Mr Anderson.J. Maxwell.
Tel:+[protected].

________________________________

Hotmail: Trusted email with Microsoft's powerful SPAM protection. Sign up now.

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Juan Smit
, ZA
Feb 19, 2010 5:02 am EST

Yes and I got one from info@nokiainternational.com stating the same ammount of pounds 500 000.
Any news on scam or not?

ComplaintsBoard
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10:53 pm EST
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Nokia nokia'n' series promotion

I received hp message then I sent email to confirm. Here are the reply.

Congratulations, we the staffs of nokia congratulate you as one of our lucky winners.

Good to hear from you regarding the nokia mobile promo. My names are mr terry stephen I am the nokia cash officer assigned to winners on the mobile sweepstake.

In line with the commemorating event marking our 42nd anniversary we rolled out over & pound;16, 000.000.00 (Sixtheen million great britain pounds) for our 42nd anniversary draws. All participants were selected through a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from australia, new zealand, north america, south america, europe, asia and africa as part of international promotions program, which is conducted annually in britain, london.

This promo is approved by the british gaming board and also licensed by the international association of gaming regulators (Iagr). This promo is the 1st of its kind and we intend to sensitize the public.

This promo is a bid to increase our market share in the fast growing mobile telecommunication industry. Nokia have a teeming population of customers spread all over the world, and the promo is targeted at promoting our brand, and creating awareness amongst none customers.

Your mobile number have won you the sum of & pound;1, 000, 000.00 gbp (One million pounds) and all information concerning the facilitation of your claims will commence as soon as you ticked and submit the mean of collecting your winning cheque via our affliated courier companie.

Note: your mobile number tagged to your winning verification number falls under the mobile network category in london.

Verification no: cn-[protected]

All processes regarding the delivery of your cheque through your selected courier service will be carried out at your payment center.

Mode of delivering

1. You are require to choose an option in the below on how you are to receive your winning cheque.

Delivery option. (Pick one of the option below)...

Package contents: cheque, winning certificate and security documents.

Delivery time :... (time of recipient's availability).

Option: 1

Ics express delivery (24 hours)
Mailing & pound;200.00

Insurance & pound;210.00

Vat (5%) & pound;90.34

Total & pound;500.00 $760.34usd

Option: 2

Ics premium service (2 working days)
Mailing & pound;190.00

Insurance & pound;160.00

Vat (5%) & pound;70.95

Total & pound;420.00 $640.95 usd

Option: 3

Ics regular service (3 working days)
Mailing & pound;170.00

Insurance & pound;150.00

Vat (5%) & pound;50.00

Total & pound;370.00 $560.12 usd

Any option ticked by beneficiary, the beneficiary is compel to pay the require fee to the courier company before delivery. Reconfirm your full name, address, country and most important your phone number.

Rules and regulations

1. Winners are required to send a copy of either their driverʼs license or international passport for identification purposes.

2. Winners must know that the money won is very huge and as such should try as much as possible to keep their wins strictly confidential until the said funds has been received. This is to avoid impersonation or double claims which we have experienced in previous draws.

Once again on behalf of members of staff, we say congratulations as you spend your great fortune.

I wish on behalf of all members and staff of nokia uk congratulate you on your won prize and wish you the best of luck as you spend your good fortune

Thank you for being part of our commemorative 42nd anniversary draws.

Yours faithfully,
Mr terry stephen
Tel:+[protected]
Fax:+[protected]

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schweata
, MU
Apr 08, 2010 12:56 pm EDT

i agree completely with them as i did received such message too

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fini
, AE
Feb 18, 2010 2:14 am EST

Dear Sir,

I have received a similar mail from the above person and i spoke to him on the mobile
no given and he told me to accept a courier from fed express paying GB Pounds.472 where
the claim cheque of 172000 GBP is enclosed.

I suggest this man must be refered to UK security personnel and to Interpol.

Also I wonder how reputed courier company like FEDEX, DHL and UPS can be of their
service in doing such criminal activities.

Please do the needful at the earliest by NOKIA and the concerned authorities, otherwise
innocent people will become victim of such crook.

Thank you,
Regards Thomas.

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9:59 am EST
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Nokia regarding mobile set

Myself ajay sharma now I am very much disturbed & frustrated with your service.In dec. 2009 I purchased a nokia 7210 mobile set from meerut cost rs. 4700 / - and from first day I faced the battery backup problem normaly in this set battery backup should be 36 hours but in my set only 12 or 13 hours not only this battery should be charged in one & half hour but in my set it charged in 3 hours when I went to nokia care centre situted in meerut they told me that you left it to us we send it to company for checking otherwise we will replace it with in 15 days. After 15 days I went to nokia care centre they returned my nokia 7210 mobile set but there is no improvement battery backup is same & a another problem is there now the mobile set is dead. Its not working. Now tell me what should I do ? I am a working in army & now my posting is in lens down. I don't have so much time to spend thsi kind of work. I am using nokia's mobile set last 5 or 6 year then why this is happening ? I am facing many problem without my mobile.In nokia care centre no one giving me any satisfactary answer. I want your kind co-operate.
Please solve my issue as soon as possible otherwise give my full payment back.
Regards
Ajay sharma
[protected]

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3:41 am EST
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Nokia nokia

Hello,
I have received a SMS from +[protected] stating your cell number has won 610000 pounds in the NOKIA Promo in UK, for claims call + [protected] and email; [protected]@live.com

Is this for real or a scam?

If it is fake please take action

Kindly contact me back on my e-mail: [protected]@walla.com

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2:04 am EST
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Nokia mobile sms

I have received sms, congratulations... your mobile number has won 350, 000 pounds in theongoing uk nokia promo...
Sir I want to know it is correct or not ? baloushi

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akin akinleye
, NG
Dec 11, 2011 6:06 pm EST
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i receive this message from my phone telling me that i have won 200, 000 pounce in ongoing Nokia promo call my number on [protected] Nigeria Abuja is this true? akinakinleye44@yahoo.com send me an email now please.

A
A
akin akinleye
, NG
Dec 03, 2011 7:57 pm EST
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i have received an alart on my phone telling me i have won 200 pounce on ongoing nokia promo

A
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Ahmad aamer
, PS
Nov 23, 2011 4:59 pm EST

can you tell some inform about phone masseg(sms [protected])

A
A
Ahmad aamer
, PS
Nov 23, 2011 4:26 pm EST

can you tell some inform about phone masseg(sms [protected])

A
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هشام احمد
, KW
Jul 25, 2011 4:11 pm EDT

لقد تلقيت رساله تهنئه بفوزي بمبلغ 350.000 وهذا رقم هاتفي [protected] الكويت ارجو التواصل على الاميل khadr4@hotmail.com او kewlive71@yahoo.com

O
O
ossa
, KW
Jul 25, 2011 3:24 am EDT

got a message to my phone says
congratulation
your number has won you 350.000 (GBP
pounds in the ongoing nokia uk promo, for claims
my mobile number is [protected] is it correect
Please reply to email
ossa60@yahoo.com

R
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remo o
, IL
Jul 06, 2011 10:07 am EDT

i have recevied sms congratulations, my mobile number [protected] has won 350, 000 pounds ineed information pleas call me [protected]
pleas tell me about this sms more than this

F
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farid roman
, PS
Jul 05, 2011 7:53 pm EDT

لقد تلقيت رساله بانني ربحت 350000 اريد ان اعرف انها صحيحة ارجو المتابعة على الرقم[protected]

A
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abu adam
, IL
Jul 05, 2011 2:55 pm EDT

hi i have received a msg says, , , , , , , , , congratulation your number has won 350000 pounds in the ongoing uk nokia promo, is it true
Please reply to email
razansiam@hotmail.com
or number
[protected]
or
[protected]

A
A
alla hason
, IL
Jul 05, 2011 8:36 am EDT

ireceivend sms congratulations, my mobile number has won 350.000 pounds emel;alla_hason@walla.co.il is it correct?

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1:48 am EST
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Nokia arrival of special delivery diplomat with your consignment

(registration 0201gfrm-7).
>> amount won: & pound;1, 000, 000.00 pounds
>> order number: snt/[protected]
>>
>> arrival of special delivery diplomat with your consignment
>>
>> dear winner,
>>
>> having considered all possible measures to convey your cash prize with
>> nokia n97, we resolve to use a special delivery courier company under
>> diplomatic umbrella. we have made all necessary arrangement to convey
>> your
>> winning prize direct to your doorstep. your name, phone number and
>> address
>> has been received. let it be known to you that all taxes has been paid by
>> nokia promotion department, therefore, you will only be required to pay
>> for
>> the clearing charges which is unknwon to me for now for the clearing of
>> your
>> consignment from the custom duties in india and any local v. a. t that may
>> arise in india before he proceed to your house.
>>
>>
>> the diplomat will personally present to you all the relevant documents to
>> guide you against any india government queries. you are advice to make
>> the
>> required charge available to the diplomat in india immediately he
>> instructs
>> you to do so, before you receive your prize of (£1, 000, 000.00 pounds) and
>> your nokia n97 from the nokia promotion to enable him clear your prize
>> from
>> the custom. please you must keep secret of your winning until it arrives
>> your door step for security reasons.
>>
>> the delivery of your prize is currently on the way as it is passing
>> through
>> the british security screening. we realize recently that such procedures
>> have been adopted on your consignment leaving uk for asia.
>>
>> diplomat jeff luwis will arrives india on the 1st of february 2010.
>> send your full details to diplomat jeff luwis
>>
>> diplomat jeff luwis contact information:
>> ===========================
>> name: diplomat jeff luwis
>> email id: diplomat_jeff. [protected]@hotmail.com
>> ===========================
>>
>> name... prasanth
>> mobile number.. .[protected]..
>> address... pl22 vijaya aprtment, ponninagar, mathanathapuram, pour
>> sex... male
>> age.. .30...
>> occupation private job
>> email id... fly. [protected]@gmail.com
>>
>> due to the urgency needed in this delivery we are informing you that
>> diplomat jeff luwis, special chief diplomat will be leaving for india to
>> make delivery of your cash award prize and nokia n97 through british
>> airways.
>>
>> departure time febuary 15th 2010 4:50:00 pm
>> arrival time february 16th 2010 8.30am
>>
>> please ensure that you co-operate with him and follow his instructions
>> and
>> directives to avoid any delay in handling over your cash award prize to
>> you
>> as he has very limited time to spend in india. please make available to
>> him
>> the clearing charges immediately he call and provide you with the account
>> details of the custom duties for you to deposit the clearance charges for
>> the clearance of your consignment.
>>
>> he will call you immediately he arrives india and will instruct you on
>> how
>> to pay the clearance charges available to enable him clear your
>> consignment
>> from the custom and proceed to your address to make 100% safe delivery to
>> you after your payment is been confirmed and receipted by the india
>> customs.
>>
>> you are to keep us updated with your readiness in receiving the special
>> diplomat along with your award cash prize and nokia n97.
>>
>> upon your agreement to this mail above, please keep us informed.
>> we await your reply to this mail.
>>
>> yours sincerely,
>> esq barry smith
>>

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Hikmat ullah
, AE
Nov 15, 2012 4:38 am EST
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Hi. I have lost my mobile phone Nokia N97 on 11-11-2012 in Quetta airport.Cotact no [protected]. Any who found it I want to buy it

K
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k santhosh kumar reddy
, IN
Jul 23, 2010 11:59 pm EDT

when i am going to college some body stolen my cell in RTC bus.

S
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suresh.a
, IN
Jul 24, 2010 2:45 am EDT

when iam going to college i lost my cell in rtc bus

H
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Hikmat ullah
, AE
Nov 15, 2012 4:34 am EST
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Hi. I have lost my mobile phone Nokia N97 on 11-11-2012 in Quetta airport.

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rbofannin
Houston, US
Jul 24, 2010 1:18 am EDT
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That is terrible...maybe you should tie it around your neck - make sure it's super tight...

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12:13 am EST
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Nokia blank screen

Blank screen very often appears on my Nokia N95 1GB since it was under guarantee with Rawat Sales Agent. The phone also emits heat when the screen is blank. Several times brought to Rawat for repair without any satisfaction until guarantee expires. Lately I brought to another company who said that the flexi-cable must be changed which I did and paid nearly about USD28/-. After three or four days, same problem. After switch-on, it is again o.k. This problem is infact intermittent. And I am fed up with such problem.

My name is Raffick Khodabux of 107 Sir A.R.Mohamed Street, Port-Louis, Mauritius. Tel. [protected] - E-mail: [protected]@intnet.mu

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Nokia - promotion

I have received a sms on 12 february, 2010 as my mobile no has won 250000 pounds as in nokia ongoing uk promo. so please verify it as it real or fake. they have told to contact to the emil address which is [protected]@live.com. my email address is [protected]@hotmail.com

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11:30 am EST
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Nokia messages

i recieve a message today in my celular phone like this: Congratulation, your cell phone has won 500000 pounds in the ongoing Nokia Uk prom For claims Email:Coordinator.nokiaprom.[protected]@live.com or call in +[protected]. i want to know if this is true...

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mokhtarhussain
, AF
Nov 09, 2013 10:09 pm EST

Hello my name is Mokhtar hussain on Friday I received a message that there is written I win 750000 Britian pound is it true or you want to deceive us please inform me in mokhtarhussain303@yahoo.com OK please please please please .

Z
Z
Zesshan
, PK
Oct 25, 2013 11:07 am EDT

I recieved a message on my cell phone Your mobile number has won 750, 000 bitian pound in nokia sms promo 2013 to
claim your full names, full address, email address
Kindly tell me about this message is this true ?
my email address is Zeeshan4391@gmail.com
Please answer me this true?
thanks

I
I
imran545
, PK
Oct 16, 2013 12:03 pm EDT
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i recieve a message today in my celular phone like this: Congratulation, your cell phone has won 7500000 pounds in the ongoing Nokia Uk prom For claims Email:Coordinator.nokiaprom.uk@live.com or call in +[protected]. i want to know if this its that true

I
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imran545
, PK
Oct 16, 2013 12:02 pm EDT
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is that true?

S
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suliman sherzai
, AF
Oct 01, 2013 1:59 pm EDT

hi dear. this is suliman sherzai I have received a msg that my phone won 750000 pound .
I do not know that is true or fall? my email add is [ sherzaisuliman@yahoo.com}
and my phone number is [protected]

H
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hummakhan
, PK
Jul 13, 2013 11:37 am EDT
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same msg, i received today morning

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romana arif
, US
Jun 22, 2013 7:58 am EDT

SIR I HAVE REECEIVIED SMS ON 18 june 2013 from Nokia that you mobile number has won 750, 000 britain pound in nokia sms promo 2013.plz tell me is it true or not.my email is romana_arif@hotmail.com.name romana arif

S
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shahkhan
, PK
Jun 20, 2013 2:26 pm EDT
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dear sir. i have recieve a msg from mmsnk1@msn.com that u won 750, 000 britain pounds in the nokia sms promo 2013
Is this is right or wrong? plz inform me Thankss

J
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jaibu
, TZ
Apr 08, 2013 4:01 pm EDT

I receive a message on my cell phone today; Your mobile won 650, 000 pounds in NOKIA UK PROMO for claims call; +[protected] & email; nokiauclams1@live.com. I want to know if it is true or not.
my email; ( imakinda@yahoo.com)
my name is; Ibrahim Makinda
my phone number; +[protected]
I call from; Tanzania ( Africa)
my nokia number is ; 5200

J
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jaibu
, TZ
Apr 08, 2013 3:42 pm EDT

I recived a message on my cell phone today, your mobile won 650, 000 pounds in NOKIA UK PROMO! for claims call; +[protected] & email;nokiaukclaims1@live.com I want to know if it is true or not
my email; ( imakinda@yahoo.com)
my name; Ibrahim makinda
I call from; Tanzania (Africa)
my phone number; +[protected]
my nokia number; 5200
The number which you have send a message to me is; +[protected]

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1:11 pm EST
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Nokia poor customer service

On the 9th February 2010, at 930pm I went to the Nokia Service Centre located in One Utama (New Wing) to get my handphone repaired. There was the running number machine, so after taking my number I was waiting for my turn to be served.

There was only 3 customers there at the point of time and to my disappointment, the customer service executive (RICKY YOO JEY VEN) in charge, not only had showed me the "counter is closed" sign, he had served the person who came 10mins after me.

What the point of nokia service centre placing a running number machine for us to take, if you don, t get your employees to check the tickets? I questioned why didn't he go after running number which he has rudely told me to wait..
I find this irritating and ignorant on the part of customer service.

Not only he was rude, he didn't even appologize for the mistake he did even after fellow executive told him to. Its ridiculous how such CUSTOMER Service Executive are trained!

I hope Nokia Service Centre in One Utama will look into this matter to ensure such event won't occur again to another customer as this could tarnish the good name of Nokia Service Centre.

Thank You.

-Shereena-
[protected]@yahoo.co.uk

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charlie5365
, MY
Feb 09, 2012 10:21 am EST
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they do not have trained personnels nokia care centre in amcorp mall.
my phone is still under warranty.
i took my phone there 7 times they could not rectify the problem.
i have all the w/o numbers.
last they changed the motherboard, still the phone hangs.
i do not know what to do,
change a new phone.

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Aman Bhadraja
, IN
May 23, 2011 10:55 am EDT
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i m toataly disapointed wid dis nokia and its service

i purchased my phone on 12 jan 2011

and aftr 1 month it is creating problem

hanging, reboot automatically restart etc.

i already submited my phone in (nigdi nokia care pune)

5 times they will take 10 - 10 days each and evry time

and they said to me ur phone is going for replacing

but they will repair my phone & gived back 2 me in 10 10 days

who is d responsible for dis?

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Yiah
, MY
Apr 22, 2011 7:49 am EDT
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i just sent my phone Nokia C6-01 to One Utama Nokia Service Center to change the LCD Screen and upgrade the software before once i bought the phone, the phone keep hang and i need to take out the battery and restart it ! After few days i received a call from One Utama Nokia Service Center, someone told me that my phone is ready to collect. The third day only i go to collect my phone. And once i turn on my phone is quite hang also, and that service guy who served me said it's because of some software still haven't complete yet and he ask me don't put in my memory card for 1 day. By the way, I want to complaint the service person because his service attitude was very poor ! He seemed reluctant to answer my question, I have been perfunctory!
The next day, i put the memory card into the phone, and i found that my phone keep no line, i unable to call out, receive call and message also ! It's happened few days already, and i don't know what they doing to my phone while repairing my phone! This matter quite bother me ! I hope you can give me a satisfactory answer ! Otherwise, i will take back my Nokia C6-01 to the Service Center and ask for a new phone to me ! Please give me an answer right way, this is my last limits of endurance!
Senny Lim

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nathanandy
, MY
Mar 27, 2011 6:29 am EDT
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I think nowadays most of the service centres employ some useless staff which are not suitable to sit at the front desks... last Friday i have called Amcorp Malls Nokia service centre to check if they are working on Saturdays... an idiot told me that they operate from 9 to 5... So on Saturday (the next day)...I went there all the way from Puchong and it was closed... the board shows that they only only operate on weeek days!
Then i went to the shop where i bought the phone (Giant - Bandar Puteri)
That guy said he can only reformat the phone all the data will be gone... I asked him about the back up that I have made... how to use that or how that can be helpful. He said he doesnt know he can only reformat (what a very helpful info) ! What a knowledgeable and dedicated person! and what a wonderfull service! Then i showed him my earphone that has spoiled (the pressing button was broken.. i just bought the phone last Nov 2010) ... he said someone purposely spoiled it... I asked him if anyone will purposely spoil their things and bring it back for repair (maybe he likes to do that i guess.. spoil is own thing and travel all the way to repair and get back the same device again)..i was not done with him yet but he just left me and attended the new customers who were looking aound for phones (for him that is important since they can get money from new sales)...when selling the phone they are very nice... but after that .. nothing much to talk about these plain ****** i guess

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Nokia switch off automatic

my phone is not geting start
i was updating my phone, while updating it disconnected and my phone got switch of ...
i also spend 2500 Rs. for repair it but service center has said that it is manufacturing problem.

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shashank_spb1
shashank_spb1
, IN
Sep 08, 2009 8:47 am EDT
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Your name:Shashank P Birhade
Address:107 Eknath Nagar Osmanpura Aurangabad Maharashtra 431001
Phone model:Nokia 6233
Make:Nokia Black Colour
Last used No.:
E-mail for communication:shashank_spb1@rediffmail.com
Missed date:
IMEI No.: [protected]

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7:22 am EST
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Nokia was deadset after more than a year of normal use

My Nokia N95 8GB cellphone went dead set few months ago. I tried changing the batteries (original one) but the battery were also damage. I sent the cellphone to the Axiom Service Center here in Al Ahsa, Saudi Arabia but the told me there was nothing wrong with the unit, just change the battery. I paid the the handling fee without having it repaired. I did change the battery again with the original one but still the same problem occurs.. I don't know anyone who can diagnose the real problem of my cellphone. I did spent a lot of money already just to have it fixed.. I am addressing this to the expert in Nokia Corporation. I can be reached at the email address.. [protected]@ngha.med.sa or [protected]@yahoo.com

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soni singh
,
Jul 09, 2007 12:00 am EDT

I launch a complain regarding display problem in Nokia N 95 series set. 15 days before i purchased this mobile but because of some reason display got broken. I would like know as my mobile is in warranty period then also i have to pay anything for service. And whether i will work like before.

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Nokia competition winner

This morning i received a text from uk number +[protected] saying: " congratulations your mobile has won 250, 000.00 in this year nokia uk xmas mobile promo. to claim e-mail your name and add to [protected]@live.com"

I have lookeed at other forums, including yours and some say it is a hoax. my search for help brought up your site where someone last year had a similar thing to be told by you that it was no hoax.

Could you please let me kow, if you can, if mine is a hoax or not.

Many thanks

Hayley

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Tammy Weyler
Tammy Weyler
Brooklawn, US
Jul 28, 2010 8:05 am EDT
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1st of all any e-mail account that ends in @live.com is a hotmail account and 2nd anything that says promo is usually a sales tactic. but hearing the other comment about wanting money 1st before you can claim your winnings is a hoax. If it sounds too good to be true it usually is

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bunnny
, ZA
Jul 28, 2010 5:09 am EDT

i also received a text that stated I'm a winner of a lot of money so my question is, is this a hoax or not please tell me, because I'm required to pay a fee before collecting my winnings

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Nokia i lost my mobile

sir this is prashanth, i am a student. I lost my mobile last night. will you please get me out of this problem. My details are as follows-
Name:Bopparathi prashanth
Address: H.No-[protected],
kashibugga,
warangal-506002
Phone Model: Nokia super nova 7210, black panel
Make: NOKIA
Last used number: [protected], [protected]
e mail for communication:
prashanth.[protected]@gmail.com
missed date:05-02-2010, inbetween 6:30 to 7:00 pm
IMEI no:[protected]
contact no:[protected]

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Nokia said I won 165.0000 pounds

I Got a message from Nokia promo and they said that i have won a sum of 165, 000 Pounds and i would realy love to know how i collect the money that you have said that we have won if you like you can email me at ( [protected]@rocketmail.com ) and if you like i can give you my mastercard details to put the funds into no funds can be taken out of this account you can only put moneys into if you are for real about me winning the 165, 000 if it is real can you please either ring me or send me an email about the winnings my phone numbers are as follows {[protected]}{[protected]} please could you please let me know either way thanks and as soon as it is confirmed that i have won the 165, 000 i will give you my bank details if thats all right with your company

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Nokia the receive of an sms

as many others in this site, which are occasionally from my albania too, got the same sms in which i was congratulated to have won a big amount of money!well i'd really like to know if this just a trick, in which you play with the faith of poor people and joking with them, or is something true!plz help me out!
in case somebody can help me contact me :[protected]@yahoo.com!thank you!waiting forward your reply.

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alki
, AL
Feb 11, 2010 3:21 pm EST

i have recived this massage to and i wont to now if it is true or not?pls tell me

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Nokia lost mobile phone

Hello,

I have lost my mobile phone in Axis Bank, Somajiguda Branch, besides pulla reddy sweets on 04/02/2010 at 10:15 AM. Kindly take action immediately.
Lost mobile IMEI No: [protected]

N Arun Varma
[protected]

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Newone
Sayreville, US
Mar 30, 2010 1:22 pm EDT

I looked it up and the last user number is [protected]

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Nokia incompetent agent /supervisor

The Nokia call center agents in Manila are not incompetent, act like robots and unable to solve my problems ! On 2nd Feb 2010, I spoke to several agents from one unknown lady (not sure of her name), Donna, Ricky and Elly. Apart from Ricky who could provide some form of assistance, the rest are just there because they were employed by Nokia's 3rd party service provider. Any attempts to speak to the call agent's supervisor or manager was really impossible. I made so many calls and the said agents answered but when I requested to speak to Ricky (who was at least capable to assist me), I was told that they cannot transfer the call. When I wanted to speak to the supervisor or manager, Elly told me they were in the meeting (a standard answer to turn customers away). When I pressured her further, she told me all of them were not in the building. What a great liar ! I asked for the supervisor/manager's name but was told she could not reveal their names (I wonder if they were so holy and secretive that their names could not be revealed). She told me she would ask her superior to call me as soon as possible. I was skeptical but I was not given any other choice. I also asked why Ricky did not call me after several hours, her answer was also stereotype - "he is engaged with customers now".
(In an earlier call, I was told by Donna that she would ask Ricky to call me, after I was told that he was engaged with other customers),
When I asked for the Malaysia Nokia Service contact personnel, I was told the contact no is till the same and that the call will still be channeled to Manila and they would be answering it. What a big joke, NOKIA. This is the first time I ever heard of this piece of crap from a call center. I should publish this in the website to inform all Nokia users of the incompetency of NOKIA call center.
Yesterday (3rd Feb) when I called, Elly answered and I asked her why no one from the call center has contacted me, the answer she gave me was "the supervisors are not available today". She told me she had asked one of them to contact me. She also told me she had forwarded my case to the complaints department and that someone would look into it. I asked whether I could talk to them she just said “I have forwarded the case to the complaints department”. That was my last straw.
NOKIA has a bunch of call center agents who are paid to do the job but instead some turn out to a liability to the company! The same applies to the supervisor (s) concerned who was supposed to contact me but failed to do so, since 2nd Feb.

Today (5th Feb) at about 5.30pm, Ricky from the Manila call center finally called and offered his apologies for not calling me back. I insisted to talk to the supervisor and iwas put on hold for at least 5 minutes before a guy named Wilson answered. He told me he was one of the 3 supervisors.
I asked if he was aware of my case and he acknowledged it. He told me he was away form the office at the time when his staff had asked for him. I asked whether the agent could get help from the other supervisors and he mentioned in the afformative. I told him I was extremely disappointed as it took them more than 2 days to react and revert to me despite my several calls asking to speak to someone with aurthority.

Consumers like us are left frustrated and at their mercy. Perhaps NOKIA should engage mystery callers to check on the call agents' performance and competency . Nokia may want to switch to another call center which can provide better services.

From a very unhappy customer

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Feb 05, 2010 7:10 am EST

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