Nokia N 73 / non availability of parts for repairs
I bought a Nokia N 73 mobile phone in June 07 from Delhi for 16500 rs. I was then posted to Secundrabad in July 07 where I met with an accident on 28th of August 07. My mobile phone was damaged . I then gae the phone to Nokia care branch Paradise in Hyderabad. They kept it for more than a month and said that the mother borad is damaged and it cannot be repaired as they do not have a stock available for it.
Anyhow people said that there is one big Nokia Care at Somajiguda, Hyderabad who deal in all kinds of repairs. I went to them around 15th of October 2007. They said that due to Diwali rush phone would take a months time. They took some Rs 100 + as service charges and asked me to talk to them by 20th of november. I went to them on 22nd of November when they again told me that mother board is damaged. They said that it would cost 10500 for repairs and will take around 10 days and asked me if i would like to go ahead with the repairs for which i said yes.
On 1st of Dec , I went there to collect my phone and as again Nokia had the same lame excuse that they do not have the stocks at the moment and would take them 3 months to repair my phone.
I do not expect such lame excuses from such big compnaies like Nokia. Also my phone is not a discontinued version of a phone it is very much there in the market and it is one of the top end phones Nokia is selling at the moment.
I would like to know a solution to this as after numerous phone calls and running around my phone is still not repaired. I would really appreciate it if you can guide me in this regard. My address and telephone no is given below.
39/1, Banbir colony,
With Kind regards
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