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Nokia Moblie 2505 / battery backup

1 India

I have purchased the Nokia 2505 before 20 days and now the battey is not charging and not giving the backup i had gone nokia care three times and they are saying that battery is not there and call me three times with in 10 days and then they are saying it will come another 3 days. so what i will do,and they are not ready to give any standby.

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