Nokia 6300 / battery backup
Posted: 2007-07-18 by Murthy P.N.
I given my new Noika 6300 which was bought 6th of June 2007 and the battery back up was so bad that it not even giving for more than 1hr. I given the Mobile to service center Solectron Centum, Nokia Care Centre Ghasmandi X Road, Opp.City Light Hotel R.P.Road, Secunderabad, A.P. The bad service center I ever saw. Very poor response, they won't provide any information, bad response. Even they not allowed me to meet the manager, they said there were no managers in that center. Behavioral also most uncultured.
They kept the mobile for 3 days for first time and they said no problem with the device and problem might with the low configuration, it will rectified through software updation. Then after 3 days I have collected my mobile and checked but the problem continued the same. Second time again I went and spoken to them and they said this time not problem with the low configuration, but problem might with the battery, so , I asked them to replace the battery BL-4C ( No: [protected]/016112AW22708). They said that now problem solved and everything fine can be used. Again I have collected my mobile and checked for one day, but still there is no improvement and again 3rd time I went there and given my mobile and I told the problem. This time they told me that its mother board problem and they asked me to keep the mobile for 20 days. Then I lost my patience and very high voice I shouted and I prepared file the case in consumer court and very harshly I am about to move, then one person from inside through intercom spoken and promised to replace with new one with in 3 days. I trusted on his words and after 3 days I collected my mobile, but I don't believe that its new piece. Any way I took that and checked but same old problem, nothing has been changed. I visited more than 5 times to this Care center still they are saying the same answer, they are not allowing me to met the Manager .
So, I am planning to put a case in Consumer court on this.
Note: I went to Noika set because of battery backup my old mob also Nokia it was very good.
An unsatisfied Customer,
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