N1 Wireless
Reviews and Complaints

Avoid at all cost
Its a low key scam, waited days for it to even show up that it was even shipped and I asked for a refund they said they would and that was a week ago, ordered from a better site and it came in 2 days

Dealing with N1wireless was one of the worst (if not the worst) online buying experience I have ever had. First they sent me a defective phone. Secondly after discovering the phone did not work I spent an entire day trying to contact them by telephone. No one answered the entire day! The following day I tried again and was told a new phone would be shipped out as soon as possible and a return mailer would be forth coming. When neither arrived after 5 days I called the company again and was told that my previous conversation never occurred, with the implication that I was either delusional or a liar. The person I spoke with was exceptionally rude and unhelpful. I will be returning their defective phone and will be buying it from a reputable dealer. Life is too short for this kind of interaction. If you want to have a 3rd world experience this is the place for you. If you are like me and expect a working phone with customer support I would highly advise taking your business elsewhere.

They tell you that things have been shipped and have not. They even tell the USPS that your item has been shipped and it has not been. They will not answer messages or emails. They do this in hopes that the item will finally come into stock without the good grace of marking "out of stock" on their site or emailing the customer of the fact. They refuse to contact the clients on complaints. They also have a habit of bumping themselves up on complaint sites by writing their own reviews on themselves.

I had a horrible experience with this N! wireless.com. I ordered a motorala razer phone, and they mailed me a phone that is not systemized in English. I cannot operate it in the U.S.! And the instruction included is not even for the phone I ordered. Do not buy from this companny.

Order#959442 Jawbone bluetooth headset.
Instead of Jawbone noice cancelation headset has arrived cheap FAKE which was not fitting into ear. The picture on web site even not close to real appearance except only black color the same.

Damage included shipping $38 USD. Return policy web page opens code 404 - does not exist.

My experience with N1 Wireless was terrible. I purchased a new cell phone. The phone arrived in a box with a broken factory seal (the seal stated “do not accept if this seal is broken”). The phone was packed sloppily, had fingerprints on the keypad, the protective film over the phone display was missing – this phone was obviously not new. Plus, it came with a European charger, which would require me to haul around an adapter wherever I used it, and this was not indicated when I made the purchase. I returned the phone on the strong evidence that N1wireless did not send me a new phone and requested a full refund. Instead, they gave me a refund that is $37 less than the price I paid, holding back the shipping charge and a 20% restocking fee. I spoke with a billing department supervisor to insist upon a full refund and he became insulting. In the end, N1 wireless got $37 of my money for sending me an item other than what I ordered. N1wireless appears to have a culture of disrespect toward its customers. It's Better Business Bureau rating is “F” because of many unanswered customer complaints, and most of the complaints are over “refund and exchange” and “product” issues. An internet search shows that many others have had similar and worse experiences with N1wireless – there are complaints of items being advertised as new and instead being used or damaged, the work “refurb” scratched off of one product, empty boxes shipped instead of items purchased, and the absence of customer service and willingness to believe customer complaints. Just as with me, many others complain that certain employees of N1 wireless are rude, dismissive, and unwilling to believe customers when incorrect, broken, missing, or used/refurbished items are shipped by N1 wireless. My strong recommendation is to never do business with N1wireless. It is very possible they will not ship you the item you ordered, and instead will ship you a refurbished or used item when a new one is advertised, or the item will be broken or have missing parts. When you complain, you will be met with denial and/or rudeness and will not get a full refund. My recommendation is the check out the Better Business Bureau ratings and internet reviews of other resellers and avoid N1 wireless. N1 wireless earned their BBB “F” rating through a pattern of dishonest and disrespectful behavior. Avoid N1 wireless.

Stay a way from buying from www.n1wireless.com Bad service, bad phones. Mine arrived with keypad problem and not working charger. Later I found that it was refurbished phone! (as well as probably all of them on their web site) I had to call always to check/remind if they sent, received, had in stock etc. No apology from costumer service. Beside, I paid shipping $15 (regular ground!) + $8 return shipping (they don't send you free return shipping slip even if they sold you not working item) + $10 restocking fee if you aren't ordering anything else from them in replacement of original item.

Worst experience. Ordered a phone online. After 2 days they sent email saying it m is no longer available. Order number [protected]. Why should take care he order if the item is not in the inventory? Please stay a at from this site.

Worst experience. Ordered a phone online. After 2 days they sent email saying it m is no longer available. Order number [protected]. Why should take care he order if the item is not in the inventory? Please stay a at from this site.

Long story short, I ordered an LG GD580 expecting a new product and instead received a used product. There's no information in the product description about the condition of the product.

I sent in a support request asking for a refund or replacement, and I will update my rating based on how they respond. They need to put item condition information on their site!

This is thw orst expericence I ever had, I bought Blackberry bold from them, that was refurbshied one, that they didnt tell me when i asked them latter when i called them they were very rude to me to answer the questions . they even charged $18 for shipping and the phone doesnt look like new also..I hate this company, i will never buy or recommend this company to any one...

I bought a wireless phone from them for what I thought was a good price, it was an LG and I paid 150.00 for it.. I have AT&T as a carrier and they assured me that the phone would work with this carrier. What they DON"T tell you is that the phones are from the U.K and although you can make calls that is ALL you can do. You can't connect to the internet download pics or ringtones...its a scam..Stay away from them!

This company does not answer their phones or respond to their email.

The only positive thing that came out of my experience with n1 wireless is, I learned a big lesson to do my reseach before I buy on the internet from now on. I bought a blueant bluetooth and when we received it, it was not charging. I tried contacting www.n1wireless, with no response back. I too believe that this is a scam operation because my experience seems to be the same as the people that are above. DO NOT BUY FROM niwireless it is a scam.

Dismayed but smarter!

Stay a way from buying from www.n1wireless.com Bad service, bad phones. Mine arrived with keypad problem and not working charger. Later I found that it was refurbished phone! (as well as probably all of them on their web site) I had to call always to check/remind if they sent, received, had in stock etc. No apology from costumer service. Beside, I paid shipping $15 (regular ground!) + $8 return shipping (they don't send you free return shipping slip even if they sold you not working item) + $10 restocking fee if you aren't ordering anything else from them in replacement of original item.

Rip off. N1 shipped me defective products (bluetooth headset with broken microphone), then ignored my repeated attempts to get a return authorization. The failed to return phone calls (I only got their message machine during business hours), and ignored my emails to their customer service at their website.

They have a 7 day return for exchange time limit. They get by that by simply ignoring you. This is the first company I've ever wrote a negative review on . . . they worked hard to deserve it.

I have been ripped off by n1 wireless also. I bought a phone, never have received it, no refund ...nothing...the got me for $127.00...

BUYER BEWARE!
This company sells junk, used and damaged products. They do not have any customer service. If you are lucky enough to get what you ordered it will be used, damaged or a reject. They have no customer service so you get whatever you get.

I FEEL LIKE I WAS SCAMMED - CUSTOMER SERVICE NON-EXISTENT

I ordered an LG V20 from N1Wireless on AUG 12.
On AUG 13 I got an email from N1 that stated the phone was on back order.
On AUG 13 I emailed sales and support to cancel my order.
On AUG 21 I got an email that stated my phone was being shipped.
Aug 21 I again emailed sales and support to inform them I cancelled my order on the 13th.
On the 23rd the phone arrived.
I have called their phone number [protected] more than a dozen times and the system always rings out and hangs up.
No one picks up the phone.
Their office is at 1425 - 37 street in Brooklyn.
I happen to live in Brooklyn and will try to stop in and find out what is going on.
I DO NOT recommend this company.
They make me feel like I was scammed.

The owner is shlomo bagdadi. Hit him up [protected] haha

This is a terrible co. Does not return phone calls, no customer service. They sent me a different product than I ordered with no explanation. It came in a zip loc bag- not factory sealed, and with no instructions. I spoke with Ashley, x1 she was very unhelpful and they have never sent the instructions. Never do business with this co.

I will never order from this company again.

Their customer service was useless, refused to work with me on a return which I requested via the 'please leave a voicemail and somebody will get back to you shortly' method.

I'll never order here again. I suggest anyone go with somebody else you know and trust.

Be careful while ordering from N1wireless.com. I ordered a bluetooth headset and got a faulty one. I wanted to return it. So I called the customer support. That number [protected] ) looked like a fake one. I ignored the 1, and dialed starting from 347. the number was always busy. The rep would say that someone will call back to resolve my issue. I waited for that someone to call back. No one called me back. Finally, I decided to talk to the manager and close the issue. I called customer support back again. Another rep with a strange accent (Eastern Europe) answered. He was demanding me about what went wrong with the item. Few minutes later the manager showed up. He refused to take my item back for full refund. I complained to BBB New York.

Be careful with this company. Product might be faulty or not original.

BTW the item was not shipped in the original manufacture package.

I ordered a Jabra bluetooth headset from N1wireless. They shipped via USPS with a tracking number. Few days later when I checked online for delivery status, it shows Delivered. I checked my mailbox as well as checked with leasing office of my apartment. I did not found any package with bluetooth headset.
I raised a dispute with USPS by calling them, then promised somebody will call me in 2 days but i never received any call. I also sent emails to N1wireless but never got any reply from them either.
Totally fleeced for $14.

I was just about to order from n1 and saw your post. So I called the support line and got a recording that ended with "The mailbox is full, goodbye". I will buy elsewhere.

DON'T BUY FROM THIS COMPANY!THEY ARE CROOKS. THEY ARE A SLEAZY, BACK ALLEY, NEW YORK, BLACK MARKET RACKET. EVERYTHING THEY SELL IS ABSOLUTE CRAP. DON'T BELIEVE A SINGLE THING ON THEIR WEBSITE, EVEN THOUGH IT LOOKS LEGIT. NOTHING IS BRAND NEW, AND NOTHING IS REFURBISHED. THEY WILL SEND YOU NON-FUNCTIONING EQUIPMENT. IF YOU'RE LUCKY ENOUGH TO GET A HOLD OF SOMEBODY TO TRY AND RETURN IT, THEY WILL GRILL YOU. THEY WILL CLAIM ALL ITEMS WERE TESTING BEFORE SHIPPING, "IT'S OUR POLICY", BUT IT IS ALL 100% LIES. DON'T MAKE THE SAME MISTAKE PROBABLY 1000'S OF PEOPLE HAVE MADE. IF YOU ORDER FROM THEM, YOU WILL REGRET THE DAY YOU DIDN'T TAKE MY ADVICE. IF YOU STILL FEEL COMPELLED TO BUY FROM N1, AFTER YOU RECEIVE YOUR DAMAGED OR COMPLETELY NON-FUNCTIONING EQUIPMENT, MAKE SURE YOU RETURN IT. YOU WILL GET SCREWED ON THIS AS WELL, AS YOU PAY A 20% RESTOCKING FEE FOR CRAP. THEY WILL TRY TO TALK YOU INTO EXCHANGING YOUR ITEM. THE REPLACEMENT WILL BE IN WORSE SHAPE THAN THE ORIGINAL. PLEASE, PLEASE TRUST ME ON THIS. I FILED COMPLAINTS WITH THE BBB OF NEW YORK STATE AND EVEN TRIED TO HAVE MY BANK GET BACK SOME OF THE MONEY I WASTED ON SHIPPING COSTS AND THE 20% RESTOCKING FEE. THESE GUYS HAVE THEIR PROGRAM DOWN TO AN ART. IF YOU BUY FROM THEM YYOOUU WWIILL GGEETT SSCCRREEWWED. THAT IS THE ONLY GUARANTEE YOU WILL GET WHEN IT COMES TO DOING BUSINESS WITH THESE PROFESSIONAL THIEVES. DON'T BEND OVER TO THESE GUYS! THEY ARE RUTHLESS!

sent the wrong charger cord and now not able to get in contact with them about refund I order it thru walmart so I am going to go thru them too to see with is going to send the right adapter to me so that I can get on the laptop. I order this friday and got it today to be the wrong adapter cord for the laptop I have.

I ordered an iphone 8 256g that was listed as "in stock" and open box. Next day they said it's on back-order and wanted to sell me a 64gb model. I cancelled, waited 2 days and went back and ordered another color 256gb. Same day they pulled the same scam and tried to down sell me. They are scammers and will soon re-emerge as a new company.