I finally scraped up enough money to buy a suit that I could wear because of sickness nd weight gasin, I order it from Newport news, first of April 2011. it was put on backorder twice, so I found another from ebay, no postage, and needed a suit as I have had a hip replacement and needed water theorpy and had no suit. I tryed to cancel suot from Newport News but then they sent out suit, I called and talked to a customer service Rep, Cale and she said just return and I would receive full refund infact she put returr postage in my account while I was speaking with her. I sent the suit right back, and it was received and signed for By Shafner on newportnews dock on the 12 of May, 2011, That same day I went for a mamogram, and received a bad report, and was called on friday and told I had to come back in and was told that I have calicum in my left breast, I need to go to the Doctor, and I need the refund for my copay, I have sent nunmerous emails and several phone call, to Newport News, and it is just like they do not hear me. I do not thind that Newport new will ever refund the money and my health is in harms way. They do not care, I have been told by some that it will be rush thru, some say two billing cycle, I have never heard from some of them, but, I wish that I had found and read this web site before I ordered. I will nor will my friends ever buy from Newport News again, I just do not understand them not helpong someone who is as afraid as I am and need the money so bad, , I did even try to get mean and threathen them with BBB and fraud and the FBI. and think that this should happen as they are cheating so many people from all the reviews I have since read, NO ONE SHOULD BUY FROM NEWPOT NEWS> They are rude and lie and will not do what they say.Today is the 27th and they have had this back since the 12th and I know that they can do electronic transfer as they did on return postage, They just will not refund my money. Can someone Help? What can we the, customer do?