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MyTheresa / dishonest

1 United Kingdom
Contact information:

I ordered a blouse and a skirt from them for an upcoming event in my school. MyTheresa emailed me some information about my order and I also received a confirmation from them. Plus they indicated that the item was shipped.
However, 2 weeks later I learned they haven't shipped anything at all explaining that the item was unavailable. All of a sudden. They never notified me of it, I even checked my email one more time. And when I asked for a refund, they refused and said I had to wait. I consider it a spam then. Absolutely not fair...

Ko
Dec 27, 2017

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