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MultiChoice / bad cancellation service.. again

1 goodwood, South Africa

Requested that my DSTV service be disconnected as from 1/11/16. My debit order was not stopped and on 9/11 I requested to be reimburse.was however told I must wait for 7days, requested to speak to a manager but were told the manager can not call me.took me 18min on the cellophane, poor communication skills by the advisor.ref [protected]/i89, Lucia.

Ta
Nov 9, 2016

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