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Midas / do not want to replace faulty battery

1 United States

I purchased a car battery from midas in bellville on the 17th january 2009 to the value of r550.8 months the battery appears to giving problems. It clearly states on the battery that it has a 12 months guarantee and not warranty! The sales person refused to replace or exchange it as according him 'it requires to be charged'. The sales guys reckoned that they could send the battery away to be charged but theres a waiting period (Take in on sat, return on tues). No loan battery but a simple and stupid suggestion that I must purchase a battery charger. They made an accusations that there is something wrong with car of which I have told the guys that the vehicle was tested and there was no issues. To my dissappointment, the battery was not replaced and its real poor service of the midas staff and as their policy!

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