Midas reviews and complaints 1
View all 309 complaintsMidas - sales practices
Presented coupon for $19.99 oil change. During oil change the tech came out and said that I needed new brake pads and capilers, and I said I didn't want the service at this time. Then manager/owner came out and asked why I didn't want the brake job. I told him I didn't want the service at this time. He got abusive and belittling and said, 'what, you can't afford it?' Replied that I wouldn't get them done there anyway because of the way I was being treated. He then threatened to call the police and said that I wouldn't even be able to drive out of the parking lot and that the police would arrest me for driving an unsafe vehicle and that I would get a letter from the state for driving it. I left and went to my mechanic who inspected the brakes and said they were 60% worn and that I could get 10, 000 to 20, 000 miles out of them before replacing.
The complaint has been investigated and resolved to the customer’s satisfaction.
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